Academic Services Assistant (Student Services Coordinator)
Indiana University

Department

CHEMISTRY (BL-CHEM-IUBLA)

Department Information

The College of Arts and Sciences supports students who are ready to explore, create, invent, and make a difference.

We prepare well-rounded, inquisitive, and innovative graduates to better the world. Students in the College pursue their passions while developing the skills that employers want and rewarding careers demand. The result: a degree that can help make you "robot proof" in a rapidly transforming job market.

The College values diversity, equity, and inclusion as a core strength and essential element in the success of its educational mission. For full diversity statement, click here.

Job Summary

Department-Specific Responsibilities

• Serves as first point of contact in the Chemistry Undergraduate Office to provide customer service for students, families, faculty, instructors and the general public.
• Answers questions regarding the department, policies, registration and advising issues and refers to correct person or office if necessary.
• Coordinates exam materials; maintains confidential course records and student files, including scanning of exams; updates departmental undergraduate website, social media accounts, databases, and posts student grades.
• Facilitates and coordinates internships for undergraduate students as a capstone experience.
• Facilitates and coordinates career placement for chemistry undergraduates, graduates and post-docs working with faculty liaison(s).
• Manages Chemistry's stewardship activities relating to undergraduate alumni.
• Assists the Graduate Services Coordinator for the Chemistry Graduate Program with graduate recruiting activities, record maintenance, RA/AI appointment processing, etc.

General Responsibilities

• Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives.
• Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.
• Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.
• Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains electronic records and databases.
• Provides directions, support, and information to student organization representatives and other visitors to the department.
• Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials.
• May assist with ordering or creation of promotional materials for student organizations or departmental needs.
• May provide guidance to other Student Services Coordinators.

Qualifications

EDUCATION

Required

• High school diploma or GED

Preferred

• Bachelor's degree in education or other relevant area

WORK EXPERIENCE

Required

• 2 years in office environment, higher education, or related field

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and dependable
• Demonstrates ability to maintain confidential information
• Demonstrates customer service skills
• Commitment to working with people of diverse backgrounds and demonstrated cultural competency

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana

Advertised Salary

$17.07 an hour to $17.79 an hour

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Student Services

Job Family: Student Services Generalist

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

Request Support
Telephone: 812-856-1234

This job has expired.