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Provides leadership and clinical operational support to assure effective and efficient delivery of health care within the Heart and Vascular Center (HVC) and Patient Access Center. Supervise/manage patient reception, registration, scheduling, after visit scheduling, cash collections, provider templates, access/slot utilization, compliance activities and patient satisfaction. Provide oversight and management over HVC and PAC support staff. Follow guidelines set forth by HVC administration and the UI Patient Access Center (UI PAC). Key Areas of Responsibility include: Provide Support Services to Clinical and Non-clinical Departments; Communicate/Collaborate with Internal and External Constituents; Develop Programs, Policies, Practices that Enhance Patient/Staff Environment; Human Resources Management; and Financial Management in accordance with policies and procedures. May perform other duties as assigned.
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