Account Manager
South Western Communications, Inc.

South Western Communications

South Western Communications, SWC, is one trusted source for communication, physical security and life safety solutions to meet the needs of Healthcare, Education, Detention and Commercial customers. We utilize a consultative approach to conduct an in-depth needs analysis, enabling our customers to fulfill their mission critical processes. We continuously research and select only the best-in class product collection. We utilize these products to create an integrated solution with your goals and needs in mind, ensuring satisfaction and flawless integration. At SWC, we strive to exceed your expectations and invest the time and resources into every job because we care about our customers.


Title: Commercial & Government Market Account Manager

Reports to: Director of Account Management

Type: Salary/Exempt

Primary Role: The Account Manager maintains and expands relationships with current customers. The Account Manager is an integral part of the territory sales quota and assigned strategic account objectives. Responsibilities:

Establish productive, professional relationships with key personnel in assigned customer accounts.

Responsible for making sure the agreement services get performed at the assigned facilities.

Responsible for making sure the correct software licenses and counts are being ordered for an account.

Responsible for data entry into SMA Master Log in Smartsheet's and ET.

Keep agreements with software fees current and meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.

Utilize Sales Tools that include Dealer Portals, ET and Smartsheet's data.

Other duties as required or assigned by company management.

Qualifications: The Commercial & Government Account Manager shall possess a two-year technical degree or equivalent combination of education and related field experience. Should possess a working knowledge and understanding of commercial communications, access control and security systems. Must have fundamental knowledge of intercom/telephone, access control, CCTV, AV control, fire alarm and other integration systems with advanced knowledge of service requirements.

Travel: Travel to customer and vendor sites is required.

Additional Skills and Abilities:

Excellent written and verbal communication skills.

Must be responsible, self-motivated, self-starter, personable and well-organized.

Superior customer service skills to deal with both internal and external customers.

Ability to manage multiple tasks simultaneously.

Strong interpersonal skillset; ability to work with diverse groups.

Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook.

Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date.

Must be able to effectively handle stressful situations.

Must be able to read and effectively interpret general business documentation.

Valid and current driver's license.

Physical, Mental and Environmental Requirements:

Employee is required to stand, walk, climb, sit and use hands and fingers.

Some light lifting of objects is required.

Reaching, grasping and carrying activities are also required.

The noise level in the work environment is usually moderate.

Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.

Position offers exempt salary and comprehensive benefit package that includes medical, dental, vision, 401k, holidays, and vacation.

This job description does not list all the duties of the job. You may be asked by supervisors or management to perform other instructions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

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Job Snapshot

Employment Type Full-Time

Job Type Sales

Education 2 Year Degree

Experience 2 to 4 years

Manages Others No

Industry Electronics, Telecommunications, Security

Required Travel Up to 50%

Job ID Sales Acct Mgr.



Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.

EEO m/f/d/v

This job has expired.