Associate SOC Manager
Diversant

Dallas, Texas

This job has expired.


Associate SOC Manager

This is a technical management role in which the candidate must be able to manage the day-to-day activities of technical staff (security analysts and engineers) as well as lead technical discussions regarding security events and practice with technical and management audiences. The preferred candidate must be able to demonstrate the ability to perform the tasks required to manage the security operation. The Associate SOC Manager will supervise Tier 1-3 SOC Analyst and will be responsible for tracking, delivering and managing the client's KPI's.

Responsibilities

  • Supervise and monitor the quality of services provided.
  • Recruit, select, train, assign, schedule, coach, counsel staff.
  • Communicate job expectations; planning, monitoring, appraising and reviewing job contributions.
  • Act as liaison between the Security Operations team, the SOC Manager and the customer's technical management staff (as directed).
  • Assist in the preparation and completion of security action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends.
  • Document and escalate incidents (including event's history, status, and potential impact for further action) that may cause ongoing and immediate impact to the environment.
  • Perform cyber defense trend analysis and reporting.
  • Perform event correlation using information gathered from a variety of sources within the enterprise to gain situational awareness and determine the effectiveness of an observed attack.
  • Provide daily summary reports of network events and activity relevant to cyber defense practices.
  • Conduct research, analysis, and correlation across a wide variety of all source data sets (indications and warnings).
  • Review and approve procedures and work instructions for use by the SOC staff (Tier 1 through Tier 3).
  • Train and mentor the Tier 3 analysts and engineers as needed.
  • Provide cybersecurity recommendations to leadership based on significant threats and vulnerabilities.
  • Inform senior management about performance and issues, including escalations.
  • Monitor and manage customer SLA compliance for SOC.
  • Monitor documentation to ensure accuracy and quality.
  • Establish professional development programs with Training Coordinator for personnel.
  • Monitor security-related trends, perform self-development activities, and maintain professional certifications.
  • Complete all security training required by Telecommunication and all customers
  • Selected candidates must be US Citizens, pass a CJIS background check process, and complete basic safety and security training to meet the customer requirements.


This job has expired.

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