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Multi State license is preferred in the following states
Michigan, Georgia, Kentucky, and Ohio
*Michigan applicants must be willing to obtain licensure in other states*
The Care Manager RN leads the coordination of a multidisciplinary team to deliver a holistic, person centric care management program to a diverse health plan population with a variety of health and social needs. They serve as the single point of contact for members, caregivers, and providers using a variety of communication channels including phone calls, emails, text messages and the BCBSM online messaging platform. The Care Manager RN uses the case management process to assess, develop, implement, monitor, and evaluate care plans designed to optimize the member's health across the care continuum. They work in partnership with the member, providers of care and community resources to develop and implement the plan of care and achieve stated goals.
Fully remote telephonic position. This position requires outbound calls to members to engage them into the program with continuous telephonic outbound calls for ongoing care plan goals. Members may also request to interact via our digital app, instead of telephonically.
As a care manager you will need to use motivational interviewing skills to engage members into the free program. Currently Care Managers are calling members that do not know they have been identified for the program and we are looking at opportunities for other team members to make these outreaches in the future.
Note: All specialties are needed including Pediatrics, also working hours up to 8pm EST may be expected. This position is fully remote. To work remote your internet speed must be 25mbps or higher, please check with your Internet provider to confirm that you have enough speed.
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