Case Manager Supervisor
Roth Staffing Companies

Adams & Martin Group has partnered with a notable personal injury law firm who is searching for a Case Manager Supervisor to join their team. The ideal candidate will have at least 2 years of experience as a Supervisor who oversees the case management department. The ideal candidate will ensure that cases are managed efficiently, clients receive appropriate support and information, and legal requirements are met. This role requires a combination of managerial skills, legal knowledge, and empathy to support clients during challenging times.

Responsibilities:

• - Lead and supervise a team of personal injury case managers, providing guidance, training and support
• - Oversee the entire life cycle of personal injury cases, ensuring timely and accurate case progression
• - Provide guidance on complex cases and ensure proper resolution strategies are employed
• - Ensure that clients receive clear and timely communication about the status of their cases, legal options, and next steps
• - Implement strategies for continuous improvement based on performance metrics
• - Collaborate with attorneys and other departments to streamline cases processes and enhance overall efficiency

Qualifications:

• - Bachelor's degree in relevant field: legal education or certification is a plus
• - Proven experience in personal injury case management, with at least 2 years of experience in a supervisory or managerial role
• - In depth understanding of personal injury law and legal processes
• - In depth understanding of injuries, medical treatment and medical terminology
• - Strong leadership and team management skills
• - Excellent verbal and written communication skills
• - Detail oriented and excellent organizational skills

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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