Collections Manager
Beacon Hill Staffing Group, LLC

Job Title: Collections Manager

Location: Downtown Cleveland- hybrid role- 3 days in office, 2 remote

Industry: Legal/Law Practice

We are seeking a skilled Collections Manager to join our esteemed law firm located in downtown Cleveland. The role of Collection Supervisor involves managing the collection process for a designated portfolio of accounts receivable invoices, adhering to firm and client guidelines. This position requires close collaboration with partners, attorneys, management, CFO, and external clients to ensure efficient collection of receivables. The Collection Supervisor will take charge of managing collectible A/R for assigned clients with minimal oversight, reporting to the Credit and Collections Manager.

Key Responsibilities:

• Oversee collection process for assigned portfolio, considering client and attorney preferences.
• Foster strong business relationships with internal and external clients.
• Collaborate with attorneys to develop collection/payment plans for past due accounts.
• Assist in resolving disputed receivables with attorneys.
• Directly communicate with clients regarding overdue balances.
• Address client payment issues promptly, escalating serious nonpayment concerns to department manager.
• Provide feedback to management for process improvement and recommend enhancements.
• Utilize and generate business reports to manage daily tasks and update department manager and firm as required.
• Respond to information requests from both internal and external clients.
• Serve as backup for Credit and Collection Manager when necessary.
• Perform other assigned duties.

Qualifications:

• Bachelor's degree in business, accounting, or finance preferred, or equivalent related experience.
• Minimum of two years of collection experience in a professional setting.
• Experience in a law firm and familiarity with the Aderant system is advantageous.
• Initiative and problem-solving skills, with the confidence to make independent decisions within established parameters.
• Proficiency in applying complex mathematical concepts and preparing billing and collection reports.
• Advanced proficiency in Microsoft Office applications (Excel, Word, Outlook, Access).
• Experience with legal collections experience a plus

Company Perks & Benefits:

• Medical, dental and vision insurance
• Short and long term disability insurance
• Life insurance
• 401k with company match
• PTO, sick time, paid holidays and parental leave
• Amazing company culture- lots of opportunity for growth

If you are a highly motivated individual with a passion for accounting and a desire to contribute to the success of a prestigious law firm, we encourage you to apply now or reach out to learn more details on the role!

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com .

We look forward to working with you.

Beacon Hill. Employing the Future™

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