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Beacon Hill Staffing is looking to hire a Concierge for our client in Alpharetta (Avalon), Ga. This is a full time, in office, contract to perm job opportunity. Total hours to work per week is 32, schedule comes out 2 weeks in advance, schedule can be any day of the week including weekends (typically Sunday, Monday, and Tuesday - and change each week)
The Concierge is main host for all guests (visitors) and customers (tenants) at Avalon and plays a vital role in daily customer service operations. The Concierge is responsible for providing exceptional customer service in a variety of scenarios, always exceeding guest expectations and enlivening the guest experience, ensuring that guests have a memorable stay on property and return to Avalon time and time again.
TOP TASKS:
This position will be supervised by the Concierge Managers. Position responsibilities include the following:
- Act in accordance with the organization's policies, goals, objectives and core values.
- Provides information and resources by identifying and clarifying guest needs and desires related to Avalon and the city of Alpharetta; answering questions; giving directions and instructions; developing inventories of services; offering commentary of previous guests; managing and screening messages.
- Provides services requested by acting as intermediary for personal services, including travel, tickets, restaurant reservations, hotel reservations and the like.
- Anticipates services required by ascertaining mood and style of guests; identifying options before being asked; developing itineraries.
- Continuously develop knowledge of and build relationships with Avalon vendors and retailers as well as in-depth understanding of the Alpharetta area. Participates in educational opportunities; maintaining personal networks.
- Able to perform the skills of a Concierge while being a mobile presence on property.
- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
If interested, please apply for immediate consideration.
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
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