Coordinator of Student Accounts
TNBR Careers

COORDINATOR OF STUDENT ACCOUNTS

Number of Openings: 1

Employee Classification: Non-Exempt

Institution: Cleveland State Community College

Department: Finance Department

Campus Location: Cleveland, TN

Salary Range: $35,170 - $42,200

JOB SUMMARY

The Coordinator of Student Accounts is responsible for maintaining student accounts, processing payments from a variety of sources to those accounts, and processing reports in connection with student accounts.

ESSENTIAL JOB FUNCTIONS

• Manage all aspects of student accounts.
• Provide service to student inquiring about their accounts.
• Operate a cash drawer, issue receipts, and make change as necessary.
• Balance cash drawer and make deposits.
• Prepare daily cash receipt report.
• Maintaining and reconciling the petty cash fund.
• Process refunds to student accounts, including PELL, SEOG, Hope, and TSAC.
• Manage Dual Enrollment and Athletic awards.
• Process student purges.
• Responsible for collecting and processing parking tickets.
• Responsible for inventory of gate tickets and forms relevant to all athletic activities and games.
• Audit gate and concession reports and balance to cash advances and sales.
• Create semester rate tables.
• Student Fee Calculations and Refund Table Rate.
• Manage Student Accounts Receivable Office website.

• TBR student account and revenue reporting.
• Responsible for the implementation of new computerized systems or upgrades in fee payment, cash receipting and accounts receivables as necessary in order to ensure Cleveland State is technologically advanced with other TBR institutions.

• Assists with various other office functions.
• Performs other work as assigned.

KNOWLEDGE, SKILLS AND RESPONSIBILITIES

• Knowledge of the application of bookkeeping and accounting principles and methods as
  they pertain to processing payments and receipts.
• Strong communication skills necessary for reading, understanding and explaining policies
  and procedures.
• Interpersonal skills consistent with maintaining effective working relationships,
  while maintaining confidentiality and flexibility.
• Operate office equipment such as computers, printers, credit-card machines, etc..
• Perform mathematical calculations rapidly and accurately.
• Maintain up-to-date files.

NON-ESSENTIAL FUNCTIONS

• Promote, participate in and support student recruitment and retention efforts.
• Serve on various campus committees.

JOB STANDARDS/QUALIFICATIONS

• Associate's degree required from an accredited college or university.
• Two years of related work experience required.

JOB LOCATION

The Accounting Services Department located on the main campus of Cleveland State Community College is the primary workplace.

EQUIPMENT STANDARDS

Work activities routinely involve work personal computers, scanners, and peripheral devices including printers, copiers, multi-line telephones, and credit-card machines.

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Cleveland State offers a comprehensive benefits package, including but not limited to the following:

Insurance: Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA
Wellness Incentive Program (if enrolled in health)
Educational Assistance: Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement
Employee Assistance Program
Longevity Pay
Retirement Options: State of TN Pension (TCRS), 401a, 401k with $100 match, 403b, and 457
14 Paid Holidays/Year
Sick and Annual Leave
Sick Leave Bank
State Employee Discount Program with over 900 merchants

If you are interested, click on the link to apply.

Applications can be assured full consideration if submitted by April 26, 2024.

Human Resources Office
Cleveland State Community College
Telephone: 423-478-6203; FAX: 423-478-6257
email: mdarnell01@clevelandstatecc.edu
website: www.clevelandstatecc.edu

Cleveland State Community College does not discriminate against
students, employees, or applicants for admission or employment on the basis of
race, color, religion, creed, national origin, sex, sexual orientation, gender
identity/expression, disability, age, status as a protected veteran, genetic
information, or any other legally protected class with respect to all
employment, programs and activities sponsored by Cleveland State Community
College. Cleveland State Community College's policy on nondiscrimination
can be found at: http://www2.clevelandstatecc.edu/about/policy-manual/policy-7-01-00-00