Credit & Collections Manager
TSI Incorporated

Shoreview, Minnesota

This job has expired.


TSI provides trusted measurement, application guidance, and data analytics solutions that enable our customers to make informed decisions. For over 50 years, our customers have relied on our products for a variety of critical applications, from environmental monitoring to precision agriculture. Headquartered in the Twin Cities, we have sales offices throughout the world. We work closely with leading academic institutions and government agencies to insure the safety of people, the quality of manufactured goods, and the health of the environment.

JOB SUMMARY

Manage the operation of credit & collections, cash applications, and online billing for the Company. This includes managing the credit & collection team activities, overseeing the cash application process, refunds, and reconciliation of customer accounts, evaluating customer credit worthiness, negotiating with customers, as necessary, in cases where continued non-payment occurs, working with other departments to investigate and resolve issues, monitoring and reporting on key performance indicators, advising on write-offs, and participating in special projects as required.

JOB RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Manage the credit & collection team and their work activities including the establishment of plans to ensure work activities occur during scheduled or unscheduled employee absences.
  • Monitor team activities to ensure good customer relations are maintained.
  • Establish credit policies and procedures to protect the Company's financial interests.
  • Evaluate customer credit and establish credit limits on larger, more complicated accounts.
  • Negotiate with customers, as necessary, where continued non-payment occurs.
  • Determine action to take in collection of past due accounts when normal collection procedures have failed.
  • Advise Company on write-offs of customer accounts.
  • Work with customers and other departments to investigate and resolve issues.
  • Prepare and present reports describing the status of collection activities, customer aging, and company performance against key indicators.
  • Review order-to-cash processes to identify and implement improvements.
  • Provide auditors with requested information in area of responsibility.
  • Complete other assignments and special projects as requested.

SUPERVISOR RESPONSIBILITIES

Manage daily activities of supervisors and/or individual contributors including the preparation of annual performance reviews, recommending annual wage adjustments, and monitoring performance to goals & objectives.

QUALIFICATIONS

REQUIRED
  • Associate's Degree in Accounting, Business Administration, or Finance
  • 9+ years of experience working in A/R, Credit & Collections, or related area
  • 2+ years of supervisory experience
  • Maintaining customer account balances and records in SAP or another CRM/ERP system.

DESIRED
  • Bachelor's Degree in Accounting, Business Administration or Finance
  • Credit & Collection certification from respected industry group.

All offers of employment in the U.S., where legally permitted, are contingent on the candidate showing proof of being fully vaccinated against COVID-19 19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine + 14 days) to pass the pre-employment requirements. Individuals with medical issues or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption / reasonable accommodation from the vaccine requirement.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/M/W/Vet/Disability

TSI provides trusted measurement, application guidance, and data analytics solutions that enable our global customers to make informed decisions. We are creating a better world by helping protect people, products and the environment, as well as by optimizing research and industrial processes.

Nearest Major Market: Minneapolis
Job Segment: Credit, Agricultural, CRM, ERP, Collections, Agriculture, Finance, Technology


This job has expired.

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