Basic Job Function:
Train, educate, and serve as subject matter expert for LexisNexis Risk Solutions internal and external customers across all product lines and markets in accordance with company established customer satisfaction standards.
50% Serve as integral part of the business operations and management of LexisNexis Risk Solutions through driving and supporting effective product usage, workflow, process, and best practices education.
10% Function as a key driver of managing LexisNexis Risk Solutions revenue through effective integration and management of key accounts' educational programs.
20% Lead, facilitate and manage large scale training and consultative projects and initiatives involving major strategic accounts.
5% Participate and lead industry seminars; trade shows, and demonstrations and serve as recognized expert in all LexisNexis product solutions; Manage business operations by identifying opportunities and working closely with business managers to identify and manage appropriate training and educational programs in accord with business needs.
5% Develop, deliver, and maintain professional Customer Effectiveness curricula.
Track, monitor, and report results to facilitate business operations with key accounts.
10% Maintain demonstrated professional expertise in markets, professional certifications and designations as required, and serve as subject matter expert in respective areas of expertise
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact firstname.lastname@example.org or if you are based in the US you may also contact us on 1.855.833.5120.