Endpoint Engineer
Group 1001

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees.

Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.

Endpoint Engineer

The Endpoint Engineer is directly responsible for all endpoint technology needs for Group 1001. The primary focus will be to engineer physical and virtual endpoint devices, including product selection, engineering/architecture, implementation and operational support. This person will own the designing and implementing of end-user computing solutions that enhance productivity, security, and user experience.

Principal Responsibilities

• Develop and maintain a strategic vision for end-user computing within the organization. This includes understanding business needs, user requirements, and industry trends.
• Create comprehensive solution designs that address user experience, security, scalability, and performance in collaboration with other architects and stakeholders to ensure alignment with overall IT architecture.
• Architect, design, implement and operate DaaS solution/s for the organization.
• Optimize Azure Virtual Desktop performance, scalability, and security.
• Provide end-users with a consistent and efficient physical and virtual endpoint experience.
• Drive physical device product selection process, ensuring devices align to business needs and are tuned for peak, efficient performance.
• Define standards for managing end-user devices.
• Continuously monitor and optimize device performance, ensuring seamless user experience
• Collaborate with security to implement and manage appropriate security measures.
• Participate in the evaluation and definition of the User Experience, specifying standards for how applications and desktops should perform, anticipating user interaction with upgrades and patch management, optimizing user interfaces, and ensuring intuitive, elegant system design and optimal supportability.
• Demonstrate expert-level proficiency with key technologies to be supported, including willingness and ability to develop expertise in new technologies as needed.
• Drive innovation and continuous improvement of the end user computing environment.
• Evaluate the impact of relevant emerging technology and business trends.
• Provide technical and operational governance across the firm's end-user computing environment.
• Drive the endpoint computing space to simplify endpoint management, strengthen security posture and reduce overall costs.

Qualifications:

• Bachelor's degree required or equivalent professional experience.
• 10+ years of direct, technical experience required.
• Expert experience with Windows or Mac (or combination of both)
• 3+ years of engineering experience with Windows 10, Azure, Intune, and M365
• Experience with Azure Virtual Desktop, Zscaler, PowerShell, Terraform, Intune
• Strong working knowledge of automation and scripting in the endpoint computing space
• Virtual desktop and DaaS implementation experience
• Experience and understanding of hybrid Azure AD Join and co-managed endpoint environments.
• Excellent communication skills and ability to effectively communicate technical concepts to non-technical people.

• Customer service attitude and ability to work well with other groups.
• Excellent analytical and problem-solving skills with a history of hands-on, detail orientation

Compensation:

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $101,600/year in our lowest geographic market up to $250,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Benefits Highlights:

Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options, enroll for Basic and Supplemental Life Insurance, Short and Long-Term Disability, as well as other wellness initiatives. Employees may also participate in the Company's 401K plan, with matching contributions by the Company. Employees (and their families) are eligible to participate in the Company's Employee Assistance Program.

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