Field Engineer I-OAS
Hyster-Yale

Job Title
Field Engineer I-OAS
Job Family

Job Description

Put a LIFT in Your Career! Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Field Engineer I-IV, Emerging Technology, to be Remote/Field-based, and can be located anywhere within the US.

The Field Engineer I-IV, Emerging Technology, will be responsible for providing technical support to ensure customer and internal department's satisfaction for telemetry & other operator assistance systems. Also responsible for commissioning systems and vehicles. This includes, but is not limited to, at factory and customer sites, installing software, creating and troubleshooting emerging technology systems, calibrating and repairing vehicles, analyzing hardware and software issues in the field, wireless communication, programming/installing/troubleshooting, connectivity to remote I/O, and writing training and technical documentation. Be the installation site liaison, point of contact for customer. Support Sales & Applications Engineering activities by conducting field demonstrations and performance trials at OEM suppliers and prospective customers/partners. These activities are billable and directly support project execution.

The Successful Field Engineer I-IV, Emerging Technology, will have the following Key Accountabilities:

• Set-up & Calibrations.
  
• Safety Assessments & Adjustments.
  
• Troubleshoot electro-mechanical issues.
  
• Create / maintain site general arrangement drawing.
  
• Perform commissioning / validation.
  
• Perform wireless communication survey.
  
• Onsite Safety Assessments & Adjustments.
  
• Perform vehicle interface commissioning / validation
  
• Test application software and interfaces between vehicles, middle ware and customer host.
  
• Write training and support documentation.
  
• Analyze, troubleshoot and refine systems to optimize material flow.
  
• Deliver training to end customer.
  
• Additional duties as assigned.
  
• Lead customer acceptance testing at Pre-delivery timing (Factory Acceptance Testing) as well as on-site phased installation milestones.
  
• Support virtual testing, troubleshooting and training as required.
  
• Analyze vehicle uptime / issues tracking.
  
• Report and track all issues
  

Field Engineer I Minimum Qualifications:

• BS Degree in Engineering, preferred
  
• Field-Based
  
• 75%+ traveling
  
• 1-2 years' experience, with system installation or vehicle service, preferred
  
• Proficiency using Windows operating systems.
  
• Experience troubleshooting electro-mechanical systems.
  
• Ability to understand electrical schematics, wiring diagrams, 3D models and mechanical assembly drawings.
  
• Familiar with setting up and troubleshooting enterprise Wi-Fi, Wireless communication.
  
• Understanding of networking concepts, hardware and software.
  
• Excellent written and oral communication skills in English.
  
• Ability to remain calm and professional in a demanding and dynamic work environment, often in direct contact with the customer
  

Field Engineer II Minimum Qualifications:

• BS Degree in Engineering, preferred
  
• Field-based
  
• 75%+ traveling
  
• 2-3 years' experience, with system installation or vehicle service, preferred
  
• Proficiency using Windows operating systems.
  
• Experience troubleshooting electro-mechanical systems.
  
• Ability to understand electrical schematics, wiring diagrams, 3D models and mechanical assembly drawings.
  
• Familiar with setting up and troubleshooting enterprise Wi-Fi, Wireless communication.
  
• Understanding of networking concepts, hardware and software.
  
• Excellent written and oral communication skills in English.
  
• Ability to remain calm and professional in a demanding and dynamic work environment, often in direct contact with the customer
  

Field Engineer III Minimum Qualifications:

• BS Degree in Engineering, preferred
  
• Field-based
  
• 75%+ traveling
  
• 3-5 years' experience, with system installation or vehicle service, preferred
  
• Experience with customer onsite-installations, required.
  
• Proficiency using Windows operating systems.
  
• Experience troubleshooting electro-mechanical systems.
  
• Ability to understand electrical schematics, wiring diagrams, 3D models and mechanical assembly drawings.
  
• Familiar with setting up and troubleshooting enterprise Wi-Fi, Wireless communication.
  
• Understanding of networking concepts, hardware and software.
  
• Excellent written and oral communication skills in English.
  
• Ability to remain calm and professional in a demanding and dynamic work environment, often in direct contact with the customer
  

Field Engineer IV Minimum Qualifications:

• BS Degree in Engineering preferred
  
• Field-based
  
• 75%+ traveling
  
• 5-7 years' experience, with system installation or vehicle service, preferred
  
• Experience with customer onsite-installations, required.
  
• Proficiency using Windows operating systems.
  
• Experience troubleshooting electro-mechanical systems.
  
• Ability to understand electrical schematics, wiring diagrams, 3D models and mechanical assembly drawings.
  
• Familiar with setting up and troubleshooting enterprise Wi-Fi, Wireless communication.
  
• Understanding of networking concepts, hardware and software.
  
• Excellent written and oral communication skills in English.
  
• Ability to remain calm and professional in a demanding and dynamic work environment, often in direct contact with the customer
  

Who we are:

HYG designs, engineers, manufactures, sells and services a comprehensive line of lift trucks and aftermarket parts marketed globally under the Hyster and Yale brand names. We are one of the global leaders in the Material Handling industry and have been building relationships and partnering with our customers, suppliers, dealers and employees for over 90 years.

What we offer:

Hyster-Yale Group offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).

#LI-SLC

#LI-REMOTE

Job ID
JC467
Employment Type
Full time

Work Hours

40
Travel Required
75%
Primary Location
HYG US Greenville, NC (Headquarters)
Address
1400 Sullivan Drive
Zip Code
27834
Field-Based
Yes
Relocation Assistance Available
No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled

This job has expired.