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Job Title
Field Service Technician
Job Family
Job Description
BOLZONI AURAMO Inc. is active in the design, production and distribution of a full range of lift truck attachments and industrial material handling equipment for the U.S. market. The latest production methods and technology together with personnel expertise allow BOLZONI AURAMO Inc. to adapt to the most various and demanding customer requirements.
BOLZONI AURAMO Inc.'s commitment to always provide the most suitable product and handling solutions for our customers over the years has resulted in close cooperation with all the main fork lift truck manufacturers. BOLZONI AURAMO Inc. supplies a wide range of products including integral and hook-on side shifters, fork positioners, paper roll clamps, bale clamps, carton clamps, push pulls, multi-pallet handlers, rotators and forks.
The Field Service Technician is expected to provide support to the customer (Dealers and end-users) in the technical and repair functions of Bolzoni Auramo attachments including: troubleshooting assistance, repair instruction, failure analysis, and application analysis. This role also provides feedback to product engineering in the manner of product improvement recommendations, and prototype testing inspection and analysis. This role also provides support to the production team and the customer support team. Travel to the West Coast will be required for this position at least 50% of the time.
Key Accountabilities:
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