Guest Experience Ambass I - Breckenridge
Marriott Vacations Worldwide

Breckenridge, Colorado


Job Description
By adhering to Welk Resort's I-Serve service standards, The Guest Experience Ambassador I (GEA I) is responsible for creating an exceptional experience to all guests of the Breckenridge Preview Center, through the amenities and services of the operation. The GEA I must be able to communicate effectively, work diligently, and maintain functionality, comfort, cleanliness, and safety of his/her assigned zones (4-5).This is a full-time position.

Essential Duties and Responsibilities (other duties may be assigned):

Resort Wide:

  • Consistently follow the I-Serve standards at all times.
  • Follow all company and department policies and procedures.
  • Attend safety meetings, keep the workplace in safe condition, and work in a safe manner.
  • Adhere to attendance policy and report to workstation at scheduled start time.
  • Propose ideas or find ways to improve services, systems, and/or procedures.
Department:
  • Maintain all guest amenities areas in zones 4-5, with keeping a clean and efficient environment.
  • Monitor Kids Play area, while providing exceptional care to kids play attendees
  • Prepare, stock, and inventory guest amenities areas for day-to-day operations.
  • Record Kids Play guest logs, and manage liability waivers
  • Practice diligence in financial stewardship and personal responsibility/accountability.
  • All other duties as assigned.
Qualifications:

Role requires total responsibility management and diligent record keeping (liability forms, inventory, order forms, etc.). Physical demands: must be able to lift 40 lbs. Flexible schedule required. Must be CPR trained.

Education and/or Experience:
High school diploma or general education degree required (GED) . Some college or 1-2 years of customer service and child service experience preferred.
Compensation: $17/hour


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