HA WELLNESS COACH
West Corporation

Harrisburg, Pennsylvania


For this opening we will consider candidates from the following locations: ,PA,United States |

A Wellness coach is responsible for assisting members in establishing and meeting healthy goals that lead to lifestyle improvement and positive member outcomes through frequent verbal and written coaching sessions.

  • provide email, telephonic, coaching to members regarding life style and health related initiatives (e.g. lose weight, get fit, reduce stress, etc.);
  • assist members with recognizing health related problems and developing appropriate solutions to resolve health hurdles;
  • actively participate and lead health issue training sessions for members and clients as assigned;
  • follow established coaching and departmental protocols and operations processes to ensure compliance with applicable local and national laws and regulations.

Minimum Requirements
  • Education * Associate's degree from an accredited college or university with major course work in fitness, public health, healthcare management, or a related field required.
  • *Bachelor's degree from an accredited college or university with major course work in fitness, public health, healthcare management, or a related field is preferred. Equivalent work experience in a similar position may be substituted for educational requirements.
  • Experience *Minimum of 2 year's customer facing benefit administration, healthcare, nursing, dietary, fitness, or a related experience is required
  • Other
  • *Basic knowledge of Microsoft Word, Excel, and Outlook required
  • *Applicable fitness, training, dietary, or other related certifications preferred
  • *Strong communication skills and phone etiquette
  • *Excellent customer service and customer resolution skills


  • Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.


Company's website:
  • https://www.healthadvocate.com/site/

Company's Facebook page:
  • https://www.facebook.com/healthadvocateinc/

About Us:

Health Advocate is the nation's leading provider of health advocacy, navigation, well-being and integrated benefits programs. For nearly 20 years, Health Advocate has provided expert support to help our members navigate the complexities of healthcare and achieve the best possible health and well-being. Our solutions leverage a unique combination of best-in-class, personalized support with powerful predictive data analytics and a proprietary technology platform to address nearly every clinical, administrative, wellness or behavioral health need. Whether facing common issues or an unprecedented challenge like COVID-19, our team of highly trained, compassionate experts work together to go above and beyond expectations, making healthcare easier for our members and ensuring they get the care they need.

Silver winner - Best in Biz Award 2020
Most Customer-Friendly Company of the Year

Silver winner - Stevie® Award 2020
Healthcare Customer Service Department of the Year

Bronze winner - Stevie® Award 2020
Most Valuable Response by a Customer Service Team

ABOUT US

Connecting people with each other and the right information is mission critical. Intrado develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections. Our solutions put people in sync with each other and the right information, so they gain the insight needed to reach better decisions on the issues that matter most. We do it with a laser focus on reliability.

Intrado is a leading provider of technology-driven, communication services, serving Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. For more than 30 years, we have been leading the way in hosted and cloud-based solutions.

Our solutions connect people with each other and the information needed to gain insights for better decisions on the issues that matter most - Information to Insight.

Intrado has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin and South America and is an Equal Opportunity Employer - Veterans/Disabled and Other Protected Categories. Intrado welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

ABOUT THE TEAM

Health Advocate is the nation's leading provider of health advocacy, navigation, well-being and integrated benefits programs. For nearly 20 years, Health Advocate has provided expert support to help our members navigate the complexities of healthcare and achieve the best possible health and well-being. Our solutions leverage a unique combination of best-in-class, personalized support with powerful predictive data analytics and a proprietary technology platform to address nearly every clinical, administrative, wellness or behavioral health need. Whether facing common issues or an unprecedented challenge like COVID-19, our team of highly trained, compassionate experts work together to go above and beyond expectations, making healthcare easier for our members and ensuring they get the care they need.


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