Internal Service Advisor - Lauderdale BMW
Holman Enterprises

At Holman Automotive, we don't just sell and service vehicles - we deliver exceptional customer experiences. We are one of the largest privately-owned dealership groups in the United States, with more than 40 dealership franchises from the East Coast to the Pacific Northwest.

Lauderdale BMW of Fort Lauderdale is currently looking for an Internal Service Advisor to join their team!

What will you do?

• Take incoming calls from New and Used car managers who wish to organize service, maintenance and repairs to their inventory vehicles
• Organize and book service, maintenance and repairs with the appropriate suppliers and vendors
• Ensure that recovery vehicles are organized promptly
• Schedule other ancillary services as required
• Keep New and Used Managers and other interested parties informed of progress
• Perform all other duties and special projects as assigned.
• Reconditioning of inventory vehicles in 5 days or less from start to finish
• Providing accurate accounting of expense used during the reconditioning process
• Reconditioning 150 vehicles Used monthly and processing 200 new vehicles monthly

Education and/or Training:

• High school diploma or general education degree (GED)
• Intermediate skills in CDK or Reynolds and Reynolds software

Relevant Work Experience:

• 1 year experience working within the automotive industry

Communicating & Influencing Skills:

• Excellent communication and customer relations skills
• Strong verbal and written communication skills
• Ability to explain complex information in an accessible manner
• Approach transactions with sales-minded professionalism and suggestively sell products and services to customers, including making clients aware of all packages and retail options available
• Ensure absolute customer satisfaction with proper etiquette during follow-ups, regardless of whether the service recommendations were completed or not

Holman Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This job has expired.