IT Mobile Device Support Specialist
Beacon Hill Staffing Group, LLC

Our client in North Philadelphia, PA is looking for a Mobility Support Deployment Technician to join their team. This is an ongoing contract role.

Position Description:

• Technical support of both iOS and Android mobile devices
• Support clients and mobile devices across the enterprise
• Help through major rollout for the enterprise
• Travel between local sites within the region
• Customer Service (Phone & In-Person) including troubleshooting, general support, In-service, training
• Development of End User Reference Documentation
• Configuring, Delivering and Maintaining Mobile Devices
• Computer Applications: AirWatch, ServiceNow, Carrier Web Portals, Word, Excel, Interaction Desktop

Required Skills:

• Must have experience with mobile devices product support- smartphones and tablets
• MDM experience/knowledge
• Confident ability to work independently, as the resolution point for any mobility issues that arise.
• Polished and patient customer service approach. Professionalism is extremely important in this culture.
• Sense of urgency, ability to multi-task and prioritize
• Technical support experience with mobile devices - both in-person and phone support a must
• Prior mobile store experience strongly preferred

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Technologies, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill Legal, Beacon Hill Life Sciences, and Beacon Hill HR by visiting www.beaconhillstaffing.com.

We look forward to working with you.

Beacon Hill. Employing the Future™