IT Services Coordinator - College Computing Services
Florida State University

Tallahassee, Florida
$0.00 - $100.00 per hour

This job has expired.


Job Title: IT Services Coordinator - College Computing Services
Location: Tallahassee, FL
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 55987
Department

FAMU-FSU College of Engineering

Responsibilities
    Review Canvas content for issues and potential improvements [identify potential improvements in content, including accessibility, use of common content and format, etc.; promote improved instructional materials by using Quality Matters and other common course quality review methods.]

    Provide training and support to instructors on course content/design matters; develop training material and documentation [develop and keep up-to-date basic LMS training materials, in Canvas and on the web; present one-on-one and small-group training on selected tools/topics.]

    Serves as instructional design assistant to instructors by request to develop new or enhance existing course presentations [write/create material under faculty supervision.]

    Identify potential future LMS-related products and tools and evaluate for use in our environment [reviews new products and major changes to existing products; seeks solutions for identified needs and desired functionality.]

    Assists with Canvas general support and administrative work, reporting, and analytics review.

    Other general support duties as assigned.

Qualifications
    High school diploma or equivalency and four years' experience or a combination of post high school education and experience equal to four years.Strong communication skills

    Strong experience in customer service

    Experience with Learning Management Systems (preferably Canvas)

    Solid skills with Excel and Word

    Experience with creating training materials and user documentation

    Awareness of accessibility concerns in electronic media

    Ability to manage multiple assignments and responsibilities effectively

Preferred Qualifications
    Experience with teaching/presenting training classes.

    Experience providing basic computer support.

    Experience with writing programs to access product APIs.

Other Information

Florida State University is pleased to announce the acceptance of qualified applications for the IT Service Coordinator vacancy. The FAMU-FSU College of Engineering is the unique combination of two outstanding universities. As such we provide an outstanding research and entrepreneurship-based education to one of the most diverse student populations in the US. College Computing Services (CCS) is the service unit of the FAMU-FSU College of Engineering that is responsible for overall support of computing and distance learning.

Contact Info

Any questions about the position should be directed to Gary Eggebraaten at geggebra@eng.famu.fsu.edu

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!

Learn more about our university and campuses.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Veterans' Preference

Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only.

IMPORTANT: To claim Veterans' Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.

Click the links for eligibility information and required documentation, or call FSU Human Resources at (850) 644-6034.

Considerations

This is an USPS (University Support Personnel System) position.

This position is being re-advertised. Previous applicants need not reapply.
This position requires successful completion of a criminal history background check.

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.


This job has expired.

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