Learning & Development Partner - In Office Full Time
National General

Job Summary:

The Learning Consultant I is responsible for the delivery of a broad scope of learning initiatives to internal clients by applying professional judgement, knowledge, experience, and a broad perspective. The individual will collaborate with co-workers, subject matter experts, and project managers to design and deliver innovative solutions that support the organizational learning process. The Consultant is responsible for complete end product delivery.

Key Responsibilities:

• Delivers multiple training modules, interactive facilitation, planning and preparation through a variety of mediums, including in person, pre-recorded, or via virtual meetings
• Maintains inventory of training programs and formal training received by personnel
• Coaches students one-on-one as they work through hands-on exercises
• Assesses training participants individual learning and recommends to employee and/or manager action or training needed to help improve understanding
• Participates in design meetings as a subject matter expert on training content and electronic management of content materials
• Supports users on how to use the Knowledge Library
• Coordinates the initial set-up of classes, which includes reviewing the class list and preparing materials for the class
• Builds relationships with a broad range of stakeholder groups to provide on-going consultation; Actively works cross-functionally to ensure that learning practices are understood and supported consistently within the learning offerings
• Ensures that learning governance protocols are followed by learning administration groups

Supervisory Responsibilities:

This job does not have supervisory duties

Preferred Qualifications:

Education and Experience

• 2 or more years of related experience
• Bachelor's degree or equivalent experience

Certificates, Licenses, Registrations

• None

Functional Skills

• Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy
• Applies broad industry knowledge to discipline practices, including best practices, to support the business unit
• Applies broad ability to leverage learned technical skills in support of team objectives
• Applies broad conflict management and problem resolution skills in managing internal and external customer relationships
• Applies broad problem solving skills to continuously improve business outcomes
• Applies broad knowledge of training facilitation and coaching skills

#LI-JJ1

#ngls

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

This job has expired.