About You:
- Tenacity: You demonstrate grit and resilience when navigating challenges, thriving in a fast-paced and agile environment.
- Adaptability: Flexibility is in your DNA; you readily embrace change and creatively identify solutions to complex problems.
- Efficiency: You're a master of time management and efficiently prioritize your responsibilities to maximize productivity and effectiveness.
- Growth: Driven by success, you welcome feedback and possess a high capacity for learning, leveraging knowledge to enhance performance and development.
- Communication: You excel in communication, both written and verbal, and use your skillset to provide top tier customer service to borrowers and teammates.
- Collaboration: You thrive within a collaborative environment while maintaining a positive attitude in high pressure situations to achieve common goals.
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Integrity: You uphold the highest standard of honesty and transparency in all interactions, always doing what is best for all involved.
About The Role:
As a Loan Officer, you help in educating veterans and service members about the VA loan benefit and are their main point of contact for the entirety of the process. Your salesmanship is tested as you work towards achieving outcomes and maintaining the highest standard of customer service. This role requires non-traditional hours and overtime, but also offers flexibility, as you create your schedule in a way that will allow you to be efficient and successful. Our marketing team works hard to bring in fresh leads, so our Loan Officers are primarily calling warm leads. While demanding, the job presents an incredibly rewarding experience for both our borrowers and the Loan Officer.
Job responsibilities may encompass:
- Call leads, collect borrower financial and credit information.
- Process borrower credit information through online approval system.
- Educate borrowers on the loan process and assist them in identifying appropriate loan.
- Structure loans for borrowers, including rates and fees for loans.
- Secure proper documentation and manage loan process through closing of loan.
- Actively contribute to making the team and culture stronger by assisting with other duties as needed.
- Must be NMLS licensed or become licensed upon employment.
About Us:
We're all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But to us, success isn't measured in numbers. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity, and Enhance Lives Every Day. We always strive to provide friendly service to military homebuyers and their families. And we always seek to lift people and communities across the country.
At VU, we don't require a specific degree or experience. We have found that individuals from various backgrounds can be successful in our roles. Some of our most successful employees came from these backgrounds:
- Fitness/Sports: Coaches, Trainers, Former Athletes, Team Players!
- Sales: Retail, Auto, Phone, Sales Support, Brand Representatives.
- Hospitality: Servers, Event Services.
- Education: Teachers, Higher Education, Admissions.
- Public Service: City Employees, Government Work, Law Enforcement, First Responders.
Learn more about Veterans United on Glassdoor and our career site at vu.com/careers
Veterans United Home Loans and its affiliates are proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.
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