Manager Donor Services
Kforce Inc.

New York, New York


RESPONSIBILITIES:

Kforce's long-standing New York City, NY Not for Profit is seeking a Manager Donor Services. A great opportunity to have significant impact while taking on professional challenges.Duties Include:
  • Provide timely/accurate information and service, while maintaining strong donor relations
  • Work closely with Controller and Assistant Controller to oversee the work of the donor processing team
  • Manage the transaction processing and financial reporting to ensure that key internal controls are in place to ensure that all gifts are recorded accurately and on a timely basis; Maintain appropriate documentation supporting the gifts, and that the funds received are properly safeguarded
  • Ensure that there are continuous communications on relevant matters with the Development Department, Regional Offices, and IT; Coordinate with the manager of the Donor Center and the Director of Development Operations to ensure that financial systems and procedures are effectively aligned with Development operations and polices
  • Ensure that effective processes are in place to follow up on gifts received with missing, incomplete, or unclear information, and that effective procedures are in place to provide oversight to the entire process for handling all pledge and gift payments
  • Oversee and ensure gift revenue and account receivable are reconciled between the financial accounting system (NetSuite) and the donor management system (Raiser's Edge) and the bank-facilitate the import of data into NetSuite
  • Ensure variance analyses are prepared to identify and explain differences between actual revenue and budgeted revenue
The organization offers competitive compensation, generous PTO, hybrid work arrangement and a friendly, mission driven work environment.

REQUIREMENTS:

  • College degree
  • Minimum 5 years of experience with record keeping in a not-for-profit organization
  • Experience with Raiser's Edge required, including experience with the building, and running of basic queries
  • Experience in improving efficiency and effectiveness of business processes
  • Knowledge of fundraising and accounting
  • Working knowledge of Microsoft Office Suite software, with particular experience in Word and Excel
  • Ability to work collaboratively across teams and departments
  • Strong customer service orientation and skills
  • Excellent supervisory skills
  • Financially literate with strong analytical skills
  • Strong interpersonal, oral, and written communications skills dealing within the department, with other departments, and with donors
  • Organized, ability to multi-task
  • Commitment to continuous improvement
  • Supervisory experience managing staff
  • Experience with using general ledger systems is a plus


The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.





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