Operations Project Lead
RiskSolutions

Dayton, Ohio

This job has expired.


Basic Job Function

The Operations Project Lead has responsibility, accountability, and authority for managing completion of security questionnaires and other customer requests received within Sales Operations. The Operations Project Lead is responsible for: managing multiple projects simultaneously, executing various deliverables, identifying and collaborating with all company resources, and completing and submitting projects within the 10 or 15-day Service Level Agreement. Further, the Operations Project Lead is responsible for maintaining regular updates on project status.

Accountabilities

Manage the on-time completion of security questionnaires and other vendor requests for customers and prospects. Plan, organize, schedule and coordinate tasks and activities ensuring adherence to 10 or 15-day SLA. Monitor progress against the schedule and follow-up regularly to ensure on-time completion. Initiate corrective action as necessary. Collaborate with Information Security, Legal, Product, Sales and others throughout the organization to collect and compile responses needed to complete the questionnaires. Volume analysis and reporting. Respond efficiently to tight deadlines and/or urgent requests. Develop strong working relationships/teaming skills with Information Security team and other functional departments throughout the organization. Provide/manage documentation oversight for assigned projects and workstreams (includes development of policies, procedures and training documentation). Adhere to established project methodologies and processes.

Document and analyze project activities and problems in such a way that the process is continually improving.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact accommodations@relx.com or if you are based in the US you may also contact us on 1.855.833.5120.

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