MGB Integrated Care (iCare) is a system-led operating entity formed by Mass General Brigham to develop new high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. MGB Integrated Care will provide a wide range of offerings, including outpatient surgery, imaging, primary care, behavioral and mental health, and specialty care, both digitally as well as at physical locations across the state and region.
We aspire to be people's first choice for health and care
- rooted in well-being and kindness -
by bringing world-class care closer to home (or at home!) and
being the bridge to world-renowned hospitals and research when needed.
We are looking for team members who possess not only the relevant skills and growth potential, but positive attitudes, flexibility, and creative mindsets to join our expanding team. Opportunities exist for team members to contribute both in their primary domain as well as in other areas of the organization.
Our core values are shared fundamental beliefs that guide our decision-making and behavior and bind us together as a team. At iCare, we are:
The Opportunity: Ophthalmic Assistant (Salem, NH)Why This Role Is Important
- Bravely Human: We approach our work with empathy, vulnerability, and kindness.
- Clearly Honest: We seek to provide clarity amongst our teams and patients.
- Proudly Collaborative: We are all part of a team - each bringing our unique talents to bear.
- Intentionally Consistent: We intentionally live our purpose, providing a cohesive experience for both patients and providers.
- Exceptionally Creative: We continue to learn, grow, and iterate on the ways we work.
We are looking for an enthusiastic and passionate Ophthalmic Assistant to partner with our Ophthalmology clinical and non-clinical staff and test out new ways of delivering exceptional care to our patients. As a hybrid opportunity, the position entails onsite coverage and remote coverage. Primary responsibilities include:
• Assuring efficient patient flow management for in-person and/or virtual visits for a variety of ophthalmology physicians and providers
• Assisting the providers and clinic management with patient care before, during, and after the visit including but not limited to: Rooming, data gathering and documentation, patient examination, procedures and treatments as directed, follow-up communication, patient education, and responding to needs to expedite visits and keep on schedule
• Functioning as an integral part of the team by collaborating with clinical and administrative staff on clinical quality, process improvement, and other initiatives that promote a culture of innovation and excellence that delivers a high standard of care
• Serving as a process advocate and coach in the practice and organization
• Improving patient experience by interacting with patients in a professional, friendly manner consistent with their needsQualifications About You
- At least one year of experience as an Ophthalmic Assistant
- Knowledge of basic ocular anatomy and physiology, ocular diseases/conditions and ocular pharmacology as defined by JCAHPO standards for the COA level of certification.
- Proficiency with an EHR, Epic experience preferred
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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