Process Improvement Leader-Order to Cash
SUEZ - Water Technologies & Solutions

With 90,000 people on five continents, SUEZ is a world leader in smart and sustainable resource management. We provide water and waste management solutions that enable cities and industries optimize their resource management and strengthen their environmental and economic performances.

The Process Improvement Leader-Order to Cash will demonstrate leadership in developing, communicating and aligning processes and functions to the Brilliant Fulfillment & SCM Digital strategy. In this role, the candidate will utilize their experience, expertise and their ability to lead non-direct staff to drive improvements in the Order-to-Cash Value Stream.

The candidate is responsible for:

• Defined work, programs and projects with moderate to high complexity.

• Lead the Digital transformation and Brilliant Fulfillment activities, and provide strategic operational focus and direction to cross functional teams.
• Develop order to cash processes, digitize where possible, and develop and improve associated metrics.
• Perform Root Cause analysis, make recommendations for improvements and control processes.
• Ensure integration with critical business processes and align SCM and Commercial tools and processes.
• Drive program implementation plan, user adoption, training, global process consistency.
• Ensure flawless fulfillment through continuously monitoring and managing process and tools and alignment of all processes.
• Lead the analysis and determination of appropriate master data policies.
• Continually analyze flow of Order to Cash cycle and implement effective actions that drive cost, service and cash.
• Manage Software & Apps updates, analytics programming, continuous improvement.

Qualifications

• Bachelor's degree from an accredited university or college.
• 3 years minimum experience in supply chain operation or manufacturing.
• Minimum of 2 years of project management experience.
  
  

Desired Traits

• Ability to map processes, identify gaps / Experience in Lean SS.
• Knowledge of Excel / SAP.
• Bachelor's degree in Business, Science, Engineering, or Logistics.
• Prior supply chain operations and customer care experience.
• Prior experience in finance and AR.
• Strong customer and results oriented mindset.
• Strong planning, analytical and critical thinking skills.
• Ability to communicate across all levels of the organization.
• Ability to foster a team environment and drive change.
• Ability to adapt to / drive change across functions and dynamic business environment.
• Ability to work well in a fast-paced and challenging environment.
• Ability to effectively manage changing and conflicting priorities and resolve appropriately.
• Lean/Six Sigma training.
• Strong oral and written communication skills.
• Strong interpersonal, negotiation and leadership skills.
• Knowledge and/or digital project experience.
• Knowledge of Tableau and desire to learn to develop reports and analytics.