Program Manager, Digital Frontiers

Washington, District of Columbia

This job has expired.

Program Manager, Digital Frontiers




Program Manager



Digital Frontiers

Washington, DC, or remote




Project Director, Digital Strategy


USAID launched the Digital Strategy in April 2020. This Strategy furthers USAID's objectives to (1) Improve USAID development and humanitarian assistance outcomes through the responsible use of digital technology; and (2) strengthen the openness, inclusiveness, and security of country digital ecosystems. The Digital Strategy is implemented through seventeen initiatives, each led by a USAID staff who works within the Digital Strategy implementation team to drive the Agency's plan to further the initiative's objectives.

Digital Frontiers is a $90 million buy-in mechanism available to USAID Bureaus and Missions from 2017-2024. DAI implements the Digital Frontiers project, which works closely with USAID's Innovation, Technology, and Research Hub/Technology Division, USAID Missions, the private sector, and international and local development organizations to identify successful and sustainable digital development approaches and scale their impact globally. Digital Frontiers has played a key role in supporting the development, launch, rollout, and implementation of the Digital Strategy. With USAID leading the process, Digital Frontiers works closely with the Digital Strategy team to ensure a thorough, thoughtful, and consensus-led process for the implementation of the Digital Strategy's initiatives. The initiatives are cross-cutting and include: Cybersecurity, Digital Skills, Closing the Gender Digital Divide, Digital Literacy, Protecting Children from Digital Harm, amongst others.


The USAID Digital Strategy team leads all efforts related to the implementation of the Strategy and Digital Frontiers serves as a support and thought partner for implementation activities.

The Digital Strategy Program Manager supports the overall project management, implementation, and rollout of various aspects of the Digital Strategy and its initiatives. While digital development skills are not a requirement, this position will involve technical contributions to a myriad of digital development topics and offers a fast-paced and exciting professional development opportunity to learn about innovation and digital technologies in international development.

Technical Implementation

  • Manage and facilitate regular planning meetings with USAID staff; tasks may include:
    • Setting agenda, facilitation, tracking next steps, and providing input and feedback and participating in the technical discussion.
    • Developing talking points for Initiative Leads for internal and external communications
    • Developing materials and collateral for one-pagers, PowerPoints, and other items as needed.
    • Close coordination and partnership with USAID clients, including responsiveness to requests.
  • Work with expert consultants and partners to ensure quality of technical ouputs and provide technical support, which includes the review, drafting, and editing of technical deliverables/client reports and digital content management.
  • Provide data and reports about the buy-in to Digital Frontiers MEL Specialist, Communications and Partnerships Manager, USAID, and others. Liaise with partners to ensure proper M&E data capture and data quality to contribute to overall project M&E reporting.
  • Participates in Short Term Technical Assignments (STTA) as necessary for management and technical oversight. May serve as Start-up or Close-down Manager or Team Leader as appropriate.
Project Management & Operations
  • Provide operational backstopping support, ensuring staff are equipped with necessary tools and DAI systems (i.e. customizing TAMIS, FOM and conducting training)
  • Liaise directly with the Finance and Operations team and work across Digital Frontiers team to troubleshoot operational issues and offer solutions/preventative measures
  • Manage recruitment efforts for STTA and LTTA staff, ensuring a seamless onboarding process for new DAI staff and consultants
  • Liaise with communications and operations and finance support teams within Digital Frontiers.
Subaward & Financial Management
  • In coordination with DF Subawards team, validate proposal documentation to generate subaward documentation and TAMIS reporting in compliance with DAI and USAID regulations.
  • Coordinate across grants portfolio to provide ongoing communications on reporting requirements, quarterly check-ins, data calls, etc.; ensure organization and review of technical and financial reporting with internal buy-in team
  • Conduct reviews of grantee and subcontractor financial reports and audit backup documentation to ensure accuracy of invoices and payment requests; ensure proper management of records and project files in Sharepoint
  • Audit and process invoice submissions from independent consultants and subcontractors
  • Maintain subaward payment trackers to ensure advances and payments are reconciled on a quarterly basis


A successful candidate is quick to lend a hand and not afraid to roll up your sleeves, with a positive can-do attitude. You have an eye for keeping track of the little things, and are meticulous about planning and thinking ahead. You have a keen attention to detail and have a a knack for getting things done on time. You are excited about learning new topics and supporting a diverse team to contribute to an inclusive workplace.
  • 4 years of experience with a master's degree in international development or 5 years of comparable work.
  • Experience with USAID client engagement and project management
  • Experience coordinating multiple activities while working effectively and respectfully in diverse teams and communities around the globe
  • Strong writing and communications skills and experience with agenda setting and meeting facilitation support
  • Experience with agenda setting and meeting facilitation, from one-on-one meetings to larger convenings and roundtables

Reporting and Timing

The project and position are currently funded through July 30, 2024. This position reports to the Project Director, Digital Strategy.

Compensation & Benefits

For employees working the United States, the full-time equivalent annual base salary for this position is expected to be between $70,000 and $90,000. Salary for part-time employees will be prorated based on actual hours worked. Actual offers will be based on several factors including, but not limited to, qualifications, relevant education, experience, skills, seniority, performance, and business or organizational needs.

Eligible U.S. based employees will be able to enroll in medical, dental and vision insurance, plus a 401(k)-retirement plan with a company match. Additionally, employees will be eligible for company-paid annual leave (vacation & holidays), sick leave, and parental leave, as well as short- and long-term disability coverage. Detailed information will be provided at the time a formal offer is extended.

For employees working outside of the United States, compensation and benefits will vary based on location.

Equal Employment Opportunity

DAI and its employees are committed to confronting racism and holding ourselves accountable for positive change within the company and in the communities, cultures, and countries in which we live and work. DAI is committed to attracting and retaining the best employees from all races and backgrounds in our continued effort to become a better development partner.

DAI upholds the highest ethical standards. We are committed to the prevention of sexual exploitation, abuse, and harassment as well as other ethical breaches. All of our positions are therefore subject to stringent vetting and reference checks.

DAI is an equal opportunity/affirmative action employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

DAI requires COVID-19 vaccinations subject to accommodation required by law.

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