Program Specialist - WSP
Walla Walla Community College

Walla Walla, Washington
$0.00 - $100.00 per hour




Program Specialist - WSP

Walla Walla Community College


Salary: $3,537.00 - $4,602.00 Monthly

Job Type:

Job Number: 2024-107I WSP

Location: Walla Walla, WA

Department: WSP/CORRECTIONS EDUCATION

Closing: Continuous

Join our team to help inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services.

Description

Walla Walla Community College is accepting applications to fill the role of Program Specialist 2 position for the WWCC Correction Education program located at the Washington State Penitentiary (WSP) in Walla Walla, Washington.

This position is filled to fulfill a contract awarded to Walla Walla Community College (WWCC) by the Washington State Board for Community and Technical Colleges (WSBCTC) to operate a correctional education program at WSP in accordance with an interagency agreement with the Department of Corrections. Walla Walla Community College and its employees working in a correctional education program are expected to follow all Department of Corrections (DOC) Policies, IT and other Security requirements, follow DOC Operational Memorandums, and comply with the Superintendent's directions.

At Walla Walla Community College, we inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services. We have identified three core themes that describe the fundamental aspects of the College's mission by translating it into practice: Student Success, Strong Communities, and Resource Stewardship. As an organization, we value learning opportunities, a sense of community, diversity, health and humor, excellence, integrity, teamwork, innovation, personal and professional growth, and sustainability.

General Responsibilities:

This position provides support for the basic skills Education program by corresponding with and providing information to students and counselors, including GED/HSD verifications, assigning basic skills, HS+ students, assign/track/submit Classroom Assistants, Administer the GED Exams through the Pearson Vue process, and train and supervise new office staff. Maintain records for students and provide information in response to requests about educational programs offered to medium and close custody offenders. Assist the Assistant Dean, Director of Adult Basic Education, office staff and faculty to support a positive work environment.

Essential Functions:

Testing and Student Services

  • Coordinating GED testing with teachers, students and office staff.
  • Administer GED tests (Certified Pearson Vue Test Administrator) to students in compliance with GED/Pearson Vue policies and procedures.
  • Compiling and disseminating accurate testing statistics including maintaining spreadsheet of GED completions and pass/fail rates by instructor names.
  • Reviewing Pearson Vue invoices for accuracy before payment is made
  • Schedule and monitor Program Assistant testing schedule.
  • Student orientation


  • Instructor/Counselor Support
    Support faculty as appropriate to include:
  • Arranging GED testing callouts, retrieving GED scores and printing student improvement suggestions
  • Weekly student assignments
  • Locate, download, and share the following new student information with instructors:
  • Prior GED scores and CASAS scores
  • GED registration forms
  • Gathering and assigning books and calculators, and other supplies.
  • Creating new student registration packets weekly and new quarterly packets.


  • General Office Duties
  • Print and send transcript requests for the following purposes:
  • GED/HSD verification
  • Obtain partial transcripts for student in HS+
  • Evaluate partial transcripts and maintain HS+ tracking sheets
  • Maintaining filing system, answering phones, responding to e-mails
  • Train and supervise Program Assistant and part-time office staff
  • Retrieving and disseminating mail
  • Answering kiosks and kites, printing and sending transcript requests


  • Competencies


  • Ability to interact with those in custody and/or the public according to expected guidelines; treat people with dignity and respect.
  • Ability to work with students (offenders) in a correctional setting and understand goals and objectives of the community college program at the correctional center.
  • Ability to recognize the value of cultural, ethnic, gender and other individual differences in people.
  • Ability to build constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.
  • Ability to understand and apply security requirements and State and department policies.
  • Microsoft Office aptitude, including Excel, Word, and Outlook skills.
  • Effective oral and written communication skills.
  • Ability to learn and work with new software programs.
  • Demonstrate productive conflict management strategies.
  • Effective multitasking and optimal task prioritization abilities.

  • Required Qualifications:
    Equivalent combination of education and experience may be considered at the discretion of the college.

  • AA Degree or above and eighteen months of responsible office experience at an advanced level.

  • Preferred/Desired Qualifications:

  • Bachelor's Degree
  • Bilingual - English/Spanish


  • You don't check every qualification listed? Please apply anyway! Studies have shown that traditionally marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification - even if they might be a great fit for the role! If you're excited about this opportunity but your experience doesn't align perfectly with every single qualification in the job description, we encourage you to still consider applying.

    Conditions/Terms of Employment

    This classified position is in a bargaining unit for which WPEA Higher Ed is the exclusive representative.

    This position is located inside the Washington State Penitentiary, an adult male prison. Interacts daily with students (incarcerated individuals), instructors, counselors, DOC, and WWCC staff. Successful candidate must have the ability to travel between on-site testing sessions with or without accommodations, approx. 2-3 miles per day. Washington State Penitentiary is fully ADA compliant.

    The college has an excellent benefit program including medical, dental, life and long-term disability insurance; paid sick leave; paid vacation leave; and retirement plan. All full-time employees will automatically have 3% of taxable income deferred into the State of Washington Deferred Compensation Program (DCP) unless declined at time of hire. WWCC requires all employees to participate in direct deposit for payment of salary. The College is a tobacco-free campus.

    Persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment and official college transcripts. WWCC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. All Walla Walla Community College staff members employed at one of the Correction Education facilities must be cleared by an FBI background check before being hired into such positions and successfully complete a 3-week corrections training program. Information from the background check may not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

    Standard business hours are 40 hours per week, Monday - Friday from 7:30 p.m. to 3:00 p.m. with a half-hour lunch break. Incumbent may be expected to occasionally adjust the work schedule to meet business needs. Duties require the use of standard office furniture and equipment (e.g., desk, filing cabinet, computer, printer, telephone, fax machine, copy machine, etc.). Some travel may be required to attend training and is typically local or regional.

    Department of Correction positions are grant funded and funding is not guaranteed. Upon loss of grant funding, the position will end. WWCC does not absorb the cost to fund DOC grant positions.

    Required Application Materials

    This position is posted as open until filled. For priority consideration applications should be received by 11:59 p.m. on Wednesday, May 15, 2024. To qualify for consideration, applicants must meet required qualifications and submit a complete application packet that includes the following:

  • Online NEOGOV application
  • Cover letter
  • In your cover letter, please describe why you would like to join the staff at WWCC's Washington State Penitentiary campus and what qualities, strengths, and experiences you would bring to the college; be sure to speak to the Qualification and Core Competencies.
  • Resume
  • List of names, addresses, and telephone numbers of three professional references.
  • Unofficial transcripts for application purposes (if applicable); official transcripts are required prior to an official start date.


  • Please ensure you have attached all required application materials as you will not be able to attach any documents after you have submitted your application. If you have difficulty logging into your account, attaching documents, submitting your application, etc., please call NEOGOV Applicant Support at 1-855-524-5627 or email them directly at support@governmentjobs.com.

    WWCC reserves the right to not fill this position, reject all applicants, or reopen the position. Applications received during this recruitment may be used to fill future vacancies at the College's discretion.

    Walla Walla Community College is committed to provide equal opportunity and nondiscrimination for all educational and employment applicants as well as for its students and employed staff, without regard to race, color, creed, national origin, sex, sexual orientation, including gender expression/identity, marital status, age (over 40), the presence of any sensory, mental, or physical disability, the use of trained guide dog or service animal by a person with a disability, or status as a Vietnam and/or disabled veteran, National Guard member or reservist in accordance with the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Federal Rehabilitation of 1973, the Americans with Disabilities Act of 1990, and any other applicable Federal and Washington State laws against discrimination. The Human Resources Office is accessible to persons with disabilities. If you need accommodations in the application/employment process, please contact Brooke Marshall, JD/Vice President of Human Resources/Title IX Coordinator/Section 504 Compliance (509) 527-4300 - TDD (509) 527-4412, email brooke.marshall@wwcc.edu, address: 500 Tausick Way, Walla Walla WA, 99362.



    To apply, please visit https://www.schooljobs.com/careers/wwcc/jobs/4500166/program-specialist-wsp




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