Project Administrator (GC)
Tremco Construction Products Group

JOB DESCRIPTION

GENERAL PURPOSE OF THE JOB:

The Project Administrator is responsible for managing all facets of a project's administrative duties for the following service types: General Contracting, Contracting Patch and Repair, Patch and Repair, Job Site Inspection, Roofing Advisor Days, Consulting, TRACE, ACT, Thermocore, and Canam. This includes managing contractor payables, customer billings & receivables, and Field Resource & Customer Management communication when necessary. This individual must display a high degree of professionalism, organization, and cooperation with customers, field, and internal personnel. This position will interface and work in conjunction with General Services and General Contracting field operations management and internal departments such as Business Operations, IT, Finance/Accounting, Sales, Accounts Payable, Credit, and Products.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsibilities will include setting up and maintaining all project documents. The Project Administrator will receive and validate SAP Sales Order information, as entered by the Customer Service Rep, to ensure all information is complete and accurate. Project Administrators will ensure the timely dispatch of service orders to WTI Technicians as applicable for the project type. This position is responsible for issuing Master Contractor or Subcontractor agreements for large contracts and POs for smaller projects.

Throughout the project, the Administrator will coordinate work with key project resources including Construction Managers, customers, and management. Project management will consist of, managing time and expenses as incurred on projects, monitoring payables beyond 30 days; tracking plan and actual costs, confirming that all project documents have been collected (bonds, insurance, submittals, etc.), and ensuring expected costs are received and processed before job closeout, and prepare accurate and timely invoices to customers based on pricing, and billing procedures, within established metrics and contract terms.

OTHER REQUIRED DUTIES:

• Manage Direct Bill accounts as applicable
• Review and correct accrual items
• Review and resolve customer disputes
• Manage tech service expenses and labor hours
• Review and process Readsoft workflow items
• Monitor daily, weekly and monthly reports
• Report low margin jobs
• Properly escalate concerns and issues
• Archive Project files as necessary
• Participate in special projects as necessary

OTHER SKILLS/QUALIFICATIONS

• Ability to multi-task and prioritize workload
• Exceptional organizational skills
• Ability to manage multiple priorities, effective Team Player, self-motivated, quick learner
• Excellent communication skills with the ability to read, write and communicate fluently in English
• Superior written, oral, and digital communication skills
• Must be customer focused with strong written and verbal communication skills
• Strong interpersonal skills with the ability to make group presentations
• Office/Business support background with 3+ years of experience in a high-paced office environment
• Proficient with a spreadsheet, word processing, and database necessary

---