Project Leader, System Design & Development
American Woodmark

With over 10,000 employees and more than a dozen brands, American Woodmark is one of the nation's largest cabinet manufacturers. By partnering with major home centers, builders, and dealers, we spark the imagination of homeowners and designer and bring their vision to life. Across our service and distribution centers, our corporate office and manufacturing facilities, you'll always find the same commitment to customer satisfaction, integrity, teamwork, and excellence.





We are on a journey to encourage an inclusive Woodmark, and are taking meaningful actions to promote diverse representation across every part of the business. Together, every team member contributes to making American Woodmark a place where people can express who they are through what they do.







The Project Leader, System Design & Development is a key member of the Information Technology team whose primary mission is to partner with key business and IT leaders for the delivery of business system design and development used to enable and support critical business functions and processes across the enterprise. This position requires expertise in areas of business operations, business processes, application technologies, critical business data, and key operational reporting and analytics across the key business functions of the organization. Responsibilities include; enterprise architecture, data architecture, integration architecture, solution development, service support, application security and IT compliance. Support production systems including analyzing and resolving production problems and end user service requests as appropriate. Provide a high-level of customer/client service across the organization with a primary focus on systems availability, performance, reliability, security, and established service level metrics.



ESSENTIAL FUNCTIONS:



System Support


* Provides strategic direction and oversight for the full life cycle of design, development, operation and support of IT systems.
* Develops the maturity of solutions development and service delivery models to improve efficiency, deliver new innovations and increase collaboration with other business areas (e.g., through Agile and DevOps).
* Defines, develops and manages a comprehensive and integrated ITSM landscape, based on best-practice processes, disciplines and related toolsets.
* Direct the planning, design, development, implementation, and maintenance of the application eco-system that supports the company’s operations and business functions.
* Balance the trade-off of the triple-constraint (time, cost and scope) to realize the expected business value.
* Monitor and improve upon customer/client satisfaction and service delivery management (24/6 support).
* Oversee root cause analysis process for all related incidents.
* Oversee problem tracking, RCA templates, post-mortems, and action item follow-up, monthly metrics.

Teamwork


* Foster and maintain good relationships with team members and clients.
* Provide mentorship to junior developers in technical skills and business knowledge.
* Proactively identify changes in work scope and ensure appropriate planning measures are taken with internal and external stakeholders to reassess and amend the scope of work requirements, budget and timeline.
* Adhere to company policies, procedures, and ethics codes and ensure that they are communicated and implemented within the department.
* Leverages influencing and negotiation skills across IT and the enterprise to enable cost-effective and innovative shared solutions in the achievement of business goals.

Communication


* Effectively convey technical solutions to clients, partners and team members through oral and written communication.
* Listen to and comprehend the message being communicated by others.
* Develop presentations to be delivered to internal and external groups.



QUALIFICATIONS:



Education and Experience


* Bachelor’s Degree in Computer Science, Information Systems or other related field. Technical certifications or additional relevant training a plus.
* 5+ years total experience in Information Technology, including minimum 3 years in developing solutions in complex technology environments.
* 4+ years of experience in manufacturing, consumer products, or distribution industries.
* 3+ years of experience in systems development and project management.
* Experience with Microsoft SQL Server and .Net framework preferred.



Skills


* Expert knowledge of Object-Oriented programming, client-server development and relational database concepts.
* Familiarity with Web API, MVC, Angular, Typescript and JavaScript.
* Expertise in establishing and improving DevOps, as well as other working practices (e.g., ITIL).
* Extensive hands-on experience in application programming and complex system integration development.
* Extensive hands-on experience in system integration of complex application systems. (e.g. custom solutions, package solutions, Cloud, SaaS, and PaaS)
* Exceptional project management skills, with the ability to develop and communicate a future state vision that aligns with the IT and business strategy.
* Capable of interpreting and developing technical instructions, diagrams, statistical reports and financial documents.
* Ability to analyze causes of and implement solutions to technical and system issues.
* Ability to apply mathematical operations in such areas as financial, transactional and statistical analysis.
* Ability to develop staff including coaching, mentoring and performance management
* Ability to remain organized through high workload volumes with multiple priorities.
* Excellent time management skills and ability to meet assigned deadlines.
* Strong sense of self, ethics, and effort, as well as the willingness to go the extra mile to achieve important goals.

* Recruitment process may consist of any combination of phone, video and in person interviews.
* Offers may be contingent upon successful completion of Background Check, Drug Screen, Physical Examination and/or potential Motor Vehicle Check.





BENEFITS PACKAGE INCLUDES:
* Competitive Compensation
* Health Care Benefits
* Paid Holidays
* Paid Vacation Days
* Paid Sick Days
* 401(k) Match
* Tuition Assistance
* Relocation Assistance when available





AN EQUAL OPPORTUNITY EMPLOYER
The American Woodmark Corporation does not discriminate on the basis of race, color, national origin, ancestry, age, religion, military and veteran status, sex, gender, gender identity, gender expression, sexual orientation, genetic information, marital status, medical condition, pregnancy, or any other legally-protected characteristic; and it will comply with all applicable state discrimination laws. No person will be denied employment solely because of a disability, provided that the person can perform the essential functions of the position for which the person has applied, either with or without reasonable accommodations.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled