Public Safety Dispatcher - University Police Department
West Virginia University

Morgantown, West Virginia


Description

The University Police Department at West Virginia University is seeking applications for a Public Safety Dispatcher position.

 

About the Opportunity

 

WVU Police Department Safety Dispatchers are responsible for receiving and transmitting critical and non-emergency information via radio and phone using a complex computerized system, taking all measures possible to ensure the safety of WVU Police Officers, students and the Campus community.

 

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

  • 40-hour work week 
  • 13 paid holidays (staff holiday calendar)
  • 15 annual leave (vacation) days per year, or more based on years of service (employee leave)
  • 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
  • WVU offers a range of health insurance and other benefits (this position is a benefits-eligible non-classified staff position)
  • 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ’s.
  • Wellness programs
 

 

What you'll do:
  • Use complex systems in the communications center, including cameras, computerized aided dispatch, and other systems typical of a law enforcement environment.
  • Provide support for WVU Police and other departments within the University, including administration and investigations, as well as outside agencies requesting assistance or information.
  • Perform general office and receptionist duties, including answering phones, filing, overseeing funds transactions, etc.
  • Provide customer relations as the first point of contact in many cases to visitors, giving general information concerning the campus, events and directions.
  • Conduct background checks and perform fingerprinting.
  • Implement the activation of the emergency alert system for the main WVU campus, as well as the Potomac State and Beckley campuses.
  • Perform field assignments, assisting with safety patrols, traffic and crowd control.
  • Understand and interpret policies, procedures and protocols of the University and Police Department.
  • Perform job duties in a high-stress environment, including successfully obtaining and conveying critical information in potential life or death situations.
  • Understand various state and federal regulations, including FERPA, the Clery Act, and CJIS and FCC regulations.
  • Be responsible for funds transactions and incident report controls with expungements and audits.
  • Assume certain duties after hours for the Health Science Center and Facilities Management unit. May include weekends and holidays.
Pay Grade: 12 (starting at $16.25 for this position), WVU provides competitive wages for its employees, and takes experience and related education into consideration when determining appropriate salary.

Qualifications

  • High school diploma or GED
  • Education of up to 18-months beyond high school
  • A combination of education and experience in criminal justice, law enforcement, communications or related field will also be considered
  • Ability to type at a minimum of 20 words per minute
  • At least six (6) months experience in the following:
    • Heavy public contact, administrative duties, law enforcement, or high stress or highly sensitive communications
  • Physical demands include:
    • Ability to sit, stand and walk for long periods
    • Lift moderate weight daily
    • Ability to withstand all types of weather when assigned field detail
    • Average or above hearing and vision


About WVU

  • Drug test
  • Within six (6) months of hire:
    • Association of Public Safety Communications Officials certification
    • National Criminal Information System Certification
    • Red Cross First Aid Certification
    • Red Cross or American Heart Association Cardiopulmonary Resuscitation Certification
  • Additional training:
    • Three (3) weeks of on-the-job training to learn duties
    • At least three (3) weeks of classroom instruction to learn University procedures, customer service, patrol tactics, etc.
    • Certification training in defensive tactics and CPR/AED/First Aid
  • Optional certification training available in pressure points, ground and knife defense and pepper spray



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