Representative Patient Access
Tower Health

Job Summary

The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department.

Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The PAR is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.

This position is Part Time , 24hr. per week. Hours are Monday, Tuesday, Thursday, Friday 10 am to 3 pm and Wednesday 3pm to 8pm. Saturdays if needed.

#POTTS

Qualifications

Education Requirements

• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

• No experience

• BLS Certification - Based on department
• CPR Certification - Based on Department

• Customer Service Skills
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Word
• Multi Line Telephone Operational Skills
• Organizational Skills