Reservations Specialist
Roth Staffing Companies

Are you passionate about the travel industry and are you #readytowork in the Fort Lauderdale area? Are you a dynamic Customer Service Professional who loves to help people? Ultimate Staffing is seeking upbeat and outgoing candidates interested in opportunities with one of the world's leading luxury brands. Candidates should be interested in launching a long-term career with a company that offers tremendous growth potential in a fast paced and fun loving environment!!!

Please note this is a temp to perm opportunity!

If you feel the job description and requirements below are a fit, please apply directly

and email your resume in MS Word or PDF format

Make sure to include the word "TRAVEL" in the subject line for immediate consideration.

Duties:

Handles reservations inquiries mostly via call center but may provide aid with the electronic channels or correspondence

Make new bookings, service existing bookings. Process payments, name changes, cancellations.

Request credit card refunds/check refunds for canceled bookings.

Provide general information, itineraries, amenities, rates, special promotions, special amenities and programs

Issue confirmations of transactions and requests for documentation.

Communicate special requests and needs of a guest.

Make outbound calls as directed.

Administrative projects as needed.

Skills / Requirements

Excellent phone skills.

Goal driven and self-motivated.

Extremely organized and detail oriented.

Excellent verbal and written communication skills.

Experienced with Microsoft Outlook, Word, Excel and possess basic computer skills.

Must have an outgoing personality and ability to maintain a positive attitude and enthusiasm each and every day.

Passion for excellent guest satisfaction.

Availability to work nontraditional schedules including weekends.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.