Senior Medical Lab Scientist, Evening - Hematology
Massachusetts General Hospital(MGH)

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GENERAL SUMMARY/ OVERVIEW STATEMENT:

Responsibilities encompass the daily routine operations of the Core Hematology Laboratory; immediate supervision of Hematology Technologists; coordination of work to provide service on assigned shift; monitoring of test procedures and test results to ensure conformance to laboratory quality control criteria and hospital/department policies and procedures. Confers with hospital staff on patients regarding any concerns they might have. Ensures that the space in Core Hematology is consistently maintained in a hygienically safe and functional condition; recordkeeping and submission of reports as required by the Technical Director; functioning as one of the principle hematology technologists.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Provides immediate supervision to technical staff and assures accomplishment of routine laboratory functions; may assist in scheduling work hours and arranging for adequate coverage on assigned shift. Assigns, reviews, and checks work for completeness, accuracy, timeliness, and conformance to established standards. Provides input to supervisors regarding employee performance, recommending and taking corrective action, as appropriate; resolves routine employee problems.
  
• Oversees all quality control procedures. Performs routine controls on instruments. Performs crossover studies (lot to lot reagent/control changes). Performs quality surveillance and checks initial competencies of Core Hematology Technologists. Provides initial and continuing technical training to medical technologists in the different areas of the Core Hematology Lab. Provides additional technical training to residents, students, as necessary. Maintains all records for quality assurance and OSHA standards. Performs routine maintenance on instruments and troubleshoots instrument malfunctions. Performs special projects and helps with new instrument evaluations, as required.
  
• Follows all safety (including infection control and hazardous material) policies and procedures. Notifies supervisor of unsafe conditions. Successfully participates in safety education and competency activities. Recommends appropriate policy and procedures to ensure a safe working environment. Responds to and resolves all unsafe conditions.
  
• Assists technologists with more difficult analyses, interprets results, and performs unusual or complicated tests. Performs special tests and/or stains when required.
  
• Operates computer terminal to enter and retrieve pertinent laboratory reports; corrects inaccurate laboratory data. Troubleshoots any problems that may arise with computer program. Performs minor maintenance on computer terminals, as necessary; notifies the Computer Help Desk of major malfunctions or problems.
  
• Maintains close liaison with other laboratory sections and hospital staff to provide coordination of activities which affect patient care. Functions as resource person for medical and nursing staff in regard to diagnostic testing.
  
• Interprets abnormal results and guides techs as to which tests should be performed next.
  
• Maintains equipment and work area in safe and functional condition at all times.
  
• Prioritizes laboratory work in accordance with hospital/department requirements.
  
• Independently performs special procedures in Special Hematology.
  
• Attends workshops and seminars to update knowledge of both technical and managerial topics.
  
• Assists lab leadership with:
  
  • Orientation, competency assessment and training of new personnel in all lab areas
    
  • Lab policy/procedure updates
    
  • New test/technology/LIS validations and upgrades
    
  • Shift assignments and/or staffing schedules
    
  • Implementation of changes to meet regulatory compliance
    
• Report all issues and QC failures to Supervisor, as appropriate.
  
• Addresses all service complaints from all customers, patients, medical and lab staff; work with lab leadership to formulate appropriate response.
  
• Performs bench testing up to 80% of the time.
  
• Responsible for lab startup on each shift. Responsible for sending peer QC data and other ILQC results for evaluation. Functions as acting supervisor on weekend, holiday, night and evening shifts when no supervisor is on site.
  
• Recommends updates in reviewing/editing the laboratory procedure manual.
  
• Responsible for clinical results of all age groups.
  

SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:

• Basic knowledge of anatomy and physiology
  
• Understand relevant theory to effectively evaluate accuracy of results
  
• Basic quality control and operations policies and procedures
  
• Basic knowledge of current regulatory policies
  
• Possess manual dexterity and visual accuracy
  
• Ability to train others in specific laboratory procedures
  
• Basic computer skills including word and spreadsheet documents, and LIS
  
• Interpersonal and communication skills to interact effectively with individuals in the lab and hospital
  
• Ability to learn several aspects of laboratory operation (testing, LIS, QC)
  
• Neat and orderly work habits
  
• Appropriate level of professionalism
  
• Demonstrates advanced level of analytical skills and judgement
  
• Demonstrates comprehensive understanding of department policies and procedures, test principles, equipment management, maintenance and service
  
• Works independently and exercise judgement in complex procedures or assignments
  
• Demonstrates ability to contribute to the review or development of new procedures
  
• Demonstrates ability to identify and contribute to performance improvement, work re-design or quality/safety projects
  
• Able to provide clear direction and guidance to less experienced personnel
  
• Maintains technical competencies
  
• Excellent organizational skills and ability to manage workflow
  
• Strong independent judgement, ability to respond to urgent situation appropriately
  
• Demonstrates ability to work well under pressure, make appropriate decisions and provide clear instructions
  
• Able to pay consistent attention to detail and maintain appropriate written and on-line documentation
  
• Demonstrated customer focused service skills
  
• Able to handle sensitive employee and patient information
  
• Demonstrates basic skills in Human Resource principles and practice
  
• General knowledge of safety procedures specific to the lab
  

WORKING CONDITIONS

May be exposed to disease-bearing specimens, hazardous chemicals or fumes, other hazards normally associated in a clinical laboratory setting. Work environment may be noisy or crowded.

Capable of physical exertion, including walking, standing, sitting and bending and lifting up to 40 pounds

SUPERVISORY RESPONSIBILITY:

May provide daily supervision for up to 6-8 technologists/CLAs. Acting weekend, night and evening shift supervisor.

FISCAL RESPONSIBILITY:

Needs to conserve expendable resources and supplies wherever possible.

Qualifications
EDUCATION AND EXPERIENCE

• Bachelor's Degree in Medical Technology or Clinical Lab Science or chemical, physical, or biological science from an accredited collect and
• Active national general certification or categorical certification in a relevant specialty and
• Minimum 3 years of relevant experience in high complexity testing

OR

• MT2 at MGH and
• Active national general certification or categorical certification in a relevant specialty and
• Total of two consecutive years of performance that meet expectations with 1 year at the MT2 level and
• Twenty-four hours of documented continuing education in previous two years according to lab-specific policy

EEO Statement
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.

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