Shipping Receiving Coordinator
Fin Ops Admin OCM F30 80 311

Jacksonville, Florida

Shipping Receiving Coordinator

We're looking for colleagues who are ready to Think Big, Go Fast, Deliver Awe, and Win Together. These core values embody our diverse and inclusive culture and help us live out our mission of "getting people the care they need when they need it." Over the last 30 years, our company has established itself as the market leader in managed care for the workers' compensation industry. We are committed to making a positive impact in the lives of the injured workers we serve, and we have fun doing it. 

Salary Range: 11.20 - 16.78 Hourly
Salary may vary based on location, years of experience, qualifications, and skill set. 
Benefits Summary: 
In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you. 

  • Opportunities to work from home 
  • Competitive wages with opportunities to earn annual merit increases 
  • Paid development hours to use for professional and community development! 
  • Generous paid time off, 8 company holidays, and 2 floating holidays per year 
  • $1,000 Colleague Referral Program 
  • Enterprise Recognition Program rewarding colleagues for their extraordinary work 
  • Exclusive discounts on travel, activities, and merchandise via work discount program 
  • Colleague Assistance Program that provides free counseling and financial services 
  • Tuition Reimbursement Program including certifications 
  • Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions 
  • Medical, dental, and vision insurance 
  • Pre-Tax FSA and HSA health savings accounts 
  • 401(k) matching 
  • Company paid life insurance 
  • Company paid short term and long-term disability 
  • Referral program
  • Healthcare concierge 
  • The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters. 

The Shipping Receiving Coordinator coordinates the shipping/receiving of products for the company under the direction of the Team Leader of Shipping/Receiving.


  • Check in stock- verify packing slip list for the product and quantity against the products that have arrived, verify the products are in good condition.

  • Match the purchase order to the packing slips received- verify the products & purchase order match per product and quantity; update the computer system.

  • Run the Receiver's Report at the designated scheduled time.

  • Stock shelves &/or shuttles neatly with products received, rotation of stock- first in first out.

  • Communicate with Purchasing regarding inventory and inventory issues, as needed.

  • Conduct daily cycle counts & annual inventory counts as directed.

  • Process the delivery ticket orders with zero error rate.

  • Process the package for shipment with the appropriate delivery company according to the designated location and time frame.

  • Conduct quality assurance checks for processed delivery tickets and packages to be shipped.

  • Operate company vehicle for pickups and/or deliveries of products.

  • Process Call Tags for products to be returned as needed.

  • Conduct daily package pickups for the different One Call Care Management departments.

  • Answer the phone in a curious manner to assist callers; maintain good customer service for all customers (internal and external).

  • Prepare and process rental returns to "Return to Stock" status.

  • Ensure that the work area is safe and kept clean at all times.

  • Understand company policies and procedure.

  • Assist facilities with projects as the need arises.

  • Process special requests that are submitted by the upper management.

  • Perform additional duties may be assigned as deemed necessary by management.


High School Diploma or GED with six months to one year prior warehouse and shipping experience.


  • Knowledge of principles and processes for providing customer and personal services.

  • Must be able to lift some heavy items up to 75lbs

  • Must have a positive attitude and work ethic.

  • Detailed oriented and able to multi-task while meeting strict deadlines.

  • Strong listening skills.

  • Effective communications skills, both verbal and written.

  • Strong problem solving and analytical skills.

  • Ability to develop and maintain professional relationships.

  • Strong presentation and public speaking skills across all levels of a business.


  • For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak, and hear.

  • For roles located in the field; this job is primarily active; the employee is regularly mobile and must be able to utilize transportation (such as driving), sit, use hands and fingers, speak, and hear.

  • The employee is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height).

  • Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus.

  • The work environment utilizes florescent lighting; noise level is moderate.

  • The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload.

  • Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.

  • Please be advised the job description is subject to change at any time.

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