Sr. Desktop Support Associate
The Judge Group Inc.

Clarkson Valley, Missouri

Location: Clarkson Valley, MO
Description: Our client is currently seeking a Sr. Desktop Support Associate on a long term contract to hire basis.

Sr. Desktop Support Associate

12 month w2 contract

St. Louis, MO (Chesterfield) - 1 week onsite / 1 week remote rotation

Key Responsibilities/Accountabilities:
  • Hands on troubleshooting user issues and providing IT support to a growing user base both onsite and remotely.
  • Imaging of Mac & Windows machines using JAMF, Ivanti, & InTune management tools.
  • Software deployment and day-to-day troubleshooting.
  • On-boarding/off-boarding of employees in local offices.
  • Day to day management of local IT operations including support, purchasing and vendor management.
  • Assist in the installation and maintenance of AV systems.
  • Remote hands support for server, network and infrastructure colleagues.
  • Work with local HR, Office Services, & Facilities staff regarding user experience, physical space, security, etc.
Essential Skills:
  • Customer focused end-user support.
  • 3-5 years experience supporting Macintosh & Windows operating systems.
  • Experience with JAMF, LANDesk, & InTune management tools.
  • Experience managing 3rd party suppliers.
  • IT ticket management logging, tracking and monitoring end user requests.
  • Management of local office IT asset inventory, including procurement, distribution and disposals.
  • Experience with administering user accounts and computers in Active Directory, Azure AD, MFA etc.
  • Experience with AV systems, both physical and virtual conferencing systems.
Soft Skills:
  • Strong interpersonal and communication skills.
  • Comfort and confidence working with people at all levels within the organization including senior management.
  • Support and positively impact coworkers and teams in a highly collaborative environment.
  • Customer service first approach.


This job and many more are available through The Judge Group. Find us on the web at


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