Horizontal Talent

Schaumburg, Illinois

This job has expired.


  • The role is for the production support team - with the responsibilities listed in the job-posting section.

Projects the candidate will be working on:

  • The resource will be working with the Prior Authorization Systems - which is a critical business application operating in a very complex technology ecosystem.

Ideal Background:

  • The ideal candidate is well versed in developing in the Pegasystems platform and has an insurance or pharmacy benefits management background.

Team and Team size:

  • The software engineer is joining a system-support team based in the US that currently has 1 team-lead, 2 engineers, and 1 support/QA specialist.
  • The overall system-support team includes an India-based team including 1 team-lead and 8 engineers.

Top Responsibilities:

  • Learn the operations/system - through independent study and mentorship sessions with teammates
  • Handle incident tickets reported by users
  • Research potential coding/configuration defects. Sometimes you make recommendations regarding fixes. Sometimes you design and develop the fix.
  • Monitor production operations and alert appropriate teammates/teams when issues are observed
  • Participate in weekly rotation for on-call responsibilities that include weekends and off-hours
  • Participate in bi-weekly (or monthly) system deployment activities
  • Engage urgent resolution efforts for high-impact (war room) incidents
  • Participate in design/code reviews

Skills/attributes Required

  • Strong Pega development skills with 6+ years experience and Pega CSSA certification
  • 10+ years experience in design, development and support
  • 10+ years experience in application debugging and troubleshooting
  • Experience in analyzing logs & alerts
  • Excellent verbal and written communication skills
  • Good understanding of Oracle database and ability to write SQL queries

Skills/attributes Preferred

  • Understanding of Healthcare, specifically claims domain
  • Pega CLSA certification
  • Experience in ReactJS or other modern front-end technologies
  • Experience in DevOps / Cloud (Azure/AWS)
  • Experience working in Agile methodology
  • Full Stack Engineering
  • Enthusiastic about learning the React/Next JS and cloud technologies (not just isolate themselves to Pega)

This job has expired.

Women Inclusion Jobs

Gain Access

Add Your Resume

Add your resume to our resume database that can be searched by employers looking to hire!

Job Alerts

Stay up to date with job alerts! Customize your alerts based on a specific area, category and receive weekly updates!

Sign up now to gain access!

More Retail jobs

Hanes Brands
Lincoln City, Oregon
Posted 38 minutes ago
Hanes Brands
Commerce, Georgia
Posted 38 minutes ago
Hanes Brands
Clarksville, Arkansas
Posted 38 minutes ago
View Retail jobs ยป