Brigham & Women's Hospital(BWH)

Boston, Massachusetts

Excellent Care to Patients and Families • The Best Staff • In the Safest Environment

Nursing at Brigham and Women's Hospital is known for their excellent clinical practice and for keeping patients and their families at the center of all they do. We understand that great care is shaped by relationships with patients and their families. That's why we're committed to knowing our patients on a deeper level - not just as patients, but as individuals - to ensure that they, and their families, feel known and cared for.

At BWH, we proudly work together with a spirit of inquiry and a deep commitment to providing the highest quality, evidence-informed, and theory-guided care in an inclusive environment. We work each day to achieve our vision - to provide excellent care to patients and families, with the best staff, in the safest environment.

Just as we have been able to reinvent health care, we have also transformed health care careers. Whether measured in terms of lives saved, awards earned, or the personal satisfaction of stretching your talents - a career with BWH is unlike any other in the health care field. Here you'll find a workplace where collaboration and teamwork are the norm, not the exception - physicians, nurses, technicians, staff, and management form a close-knit bond, based on mutual respect and devotion to our patients. If you want an enormously fulfilling career, there's no better place to be.

In this Float - Staff Nurse position, you will care for patients at various medical, surgical, and specialty clinics of the ambulatory Division. Our aim is to provide flexible and dynamic RN staffing support that is responsive to the daily RN staffing needs. Practice locations range from Main campus in Boston, and in nearby towns which may include Chestnut Hill and Jamaica Plain.

The teams at each practice may vary but the goal is still the same: to provide high quality care for patients whether you are conducting a nurse-only visit in clinic or providing care telephonically.

The Staff Nurse will be responsible for:

  • Providing nursing support and care to patients within the Ambulatory Med/Surg Specialties & Float Pool.
  • Ensuring that ambulatory patients are seen in a timely manner by the appropriate clinician(s) and that appropriate coordination of care and communication is maintained with the patients and referring providers.
  • Providing clinical telephone triage, especially for urgent clinical situations, and general nursing support for patients across the Division of Ambulatory Medical Surgical & Specialties.
  • Maintaining familiarity with department activity and a close working relationship with clinicians and support staff to provide the most appropriate triage and facilitate timely and effective communication and scheduling.
  • Participating in departmental and organizational quality management and/or quality improvement projects as directed by the leadership team.
  • Proficient use of the electronic medical record, documenting in a manner that is clear, complete, concise, and in SBAR format when appropriate to remain compliant with nursing standards.
  • Working in a normal office setting, work entails extended periods of sitting and fast-paced, phone-based care.
  • Preparing, performing, and documenting the coordination of clinical care including, but not limited to, assisting patients with medication questions, delivering lab results, and providing patient education as needed and requested.
  • Working collaboratively to provide excellent care to patients and families in the safest environment.
  • Other duties as assigned by the supervising physician or leadership team.
Brigham and Women's Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Qualifications - External

To qualify you must have:

Education: Graduate of an approved school of nursing with current registration in Massachusetts. Bachelor of Science Degree in Nursing is required for newly licensed nurses

    • Minimum of 2 years of recent (within 12 months) clinical nursing experience in an Ambulatory Clinic/Practice setting required.
    • Experience with medical specialty and chronic disease patient care delivery as an RN preferred.
    • Experience providing in-person or telephone triage and direct patient care for acute and chronic conditions as appropriate for an ambulatory outpatient setting required.
    • Experience within last 5 years in peri-anesthesia and/or procedural recovery nursing or ED experience preferred.
    • Experience with team-based care preferred.
    • Case Management experience preferred.
    • IV Therapy experience and phlebotomy skills preferred.
    • Certification or desire to obtain certification in Ambulatory Care or an ambulatory Specialty area within 2 years is preferred.
    • Able to work weekend rotation per the MNA contract

EEO Statement
Brigham and Women's Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.


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