Technical Writer
CMA CGM

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That's why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA.

CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world's leading end-to-end eCommerce service offerings through the dedication and passion of our people-the heartbeat of our organization. As we continue growing at a fast pace, will you "Dare to Grow" with us?

YOUR ROLE

The Technical Writer is responsible for developing a broad range of documents for supply chain and logistics solution proposals, procedures, RFP responses and presentations.

WHAT ARE YOU GOING TO DO?

• Responsible for gathering, composing, and editing technical information into clear, concise, readable documents for both technical and non-technical audiences.
• Focus on leading efforts towards continuous proposal template updates and maintain an accurate and quality library of proposal writing for quick response processes.
• Lead efforts to continuous improvement of technologies to support proposal writing.
• Assumes a distinct and highly visible interdepartmental function but also performs mission critical tasks. Operate with the Project Management team and functional area experts under the supervision of the Senior Manager and/or Sales Director.
• Perform writing, editing, and formatting services for executive management, functional management, and proposal management teams.
• Research, develop, and write content for proposal documentation and supporting materials in supply chain and logistics solutions
• Supervise the development edits and deliver final documents that meet policy standards such as industry technical writing standards for grammar, punctuation, and sentence form and structure.
• Conduct audience analysis to identify the needs of the users, and interview subject matter experts to ensure technical accuracy and determine the format of documentation.
• Provide development of document plans, style guides, content specifications, information mapping, manuals, processes, proposals, and reports.
• Organize, develop, and compose clear, concise, and readable technical documents that may include diagrams and flow charts and graphics that must be captured and manipulated to support content.
• Prepare time-phased proposals and task reporting metrics in support of project assignments.
• Submit outlines and drafts for reviews, and schedule meetings with SMEs to obtain comments and actionable items from reviews to include in the technical content.
• Administration and process improvements with Qvidian Proposal Writing Tool
• Organization of SharePoint, document control, New Business Qualification and Resource assignment.

*This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.

WHAT ARE WE LOOKING FOR?

• Superior writing and communication skills with demonstrated knowledge of style guides
• Advanced expertise in Microsoft Office (Word, Excel, PowerPoint) SharePoint (REQUIRED) and Qvidian (A PLUS)
• Knowledge of Supply Chain, distribution, logistics industry highly desirable
• Flexibility regarding schedule and task switching to meet deadlines and experience handling multiple complex projects simultaneously in various stages of production
• Ability to translate ambiguous ideas, technical data, and complex information into straightforward, effective, and easily digestible documents or descriptions
• Capability to balance team and individual responsibilities, exhibiting objectivity and openness to others' views, and giving and welcoming feedback
• Effective prioritization skills with the ability to plan for additional resources, sets goals and objectives, properly organize tasks, and develop realistic action plans
• Strong organizational and problem-solving skills with an ability to work independently and/or with a variety of subject matter experts

Qualifications and Educational Requirements

• BA/BS in Marketing, Communication, or English (highly preferred but not required)
• Minimum of 3 years of years minimum of related experience in technical or analytical writing
• Understanding of supply chain, 3PL, and/or distribution
• Outstanding written communication skills; Self-starter; Well-organized, detail oriented with excellent follow through; Goal oriented and driven to succeed; Accepts no excuses and highly motivated; Honest, fair, and able to build trust.

WHAT DO WE OFFER?

• Medical, Dental, Vision Available Upon Start Date
• Employer Matched 401(k)
• Paid Time Off (PTO) + Sick Days
• Tuition Reimbursement & Career Development
• A Company Culture Rich in our Vision and Values with an Open-Door Policy
• Company Observed Holidays
• Discount Programs that include Wellness, Technology, Retail, and more!

ABOUT TOMORROW.

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law).

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

This job has expired.