UX Designer

McLean, Virginia


Design. Disrupt. Repeat.

Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the explosive collision of human-centered design and traditional government contracting. We are an employee-owned company with a startup mindset and time-tested approaches tailored for the federal government. We're passionate about creating solutions that are impactful, practical, and scalable while meeting our clients' ever-changing needs. We believe in empowering our people to find creative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone. We believe that while good design makes for a good product, human-centered design makes for an excellent one.

As a UX designer, you will be responsible for guiding government clients through our Design Intelligence™ process, incorporating human-centered methods to solve complex user experience challenges. You will plan and execute UX initiatives from discovery through design, prototyping, iteration, and testing. You will serve as the voice of the customer and make sure their needs are considered and met within a proposed solution.


  • Participation in all aspects of the design process to understand the user journey, frame problems, define insights, and create a compelling experience vision
  • Understand the relevance of and how artifacts like journey maps, service blueprints, personas, ecosystems, and experience maps fit into crafting the user experience
  • Conduct user research and effectively translate user needs into actionable strategy
  • Design intuitive and elegant digital solutions supported through testing and iterative design
  • Drive adoptability and usability of interfaces and systems developed
  • Ensure all deliverables across a variety of projects are produced at the highest quality
  • Ability to obtain a U.S. government Public Trust Security Clearance
  • 5+ years of professional UX/UI design creating viable solutions for multi-platform digital products
  • Thorough knowledge and demonstrated experience conduting primary and secondary user-research methods including user-interviews, co-creation workshops, heuristic evaluation, card sorting, and applying those insights to personas and journey maps
  • Thorough knowledge and demonstrated experience applying UI methods and tools including wireframing, low and high-fidelity prototyping, and moderated and unmoderated user testing
  • Understand how user research should be integrated into developing technology in an agile environment
  • Visual design skills and familiarity with design systems
  • Proficiency in Adobe Creative Suite, Sketch, Figma, Zeplin and other prototyping tools
  • Desire to keep pace with ever-changing industry tools and best practices with the ability to make recommendations as needed for the best outcome
  • Experience working in multi-disciplinary groups including service designers, technologists, product managers, data scientists, business analysts, engineers, and solution architects
  • A natural curiosity for solving problems coupled with strong analytical skills
  • A collaborative nature with excellent written communication and presentation skills
  • Experience working in a project-based environment
  • Degree or equivalent experience in HCD, HCI, and/or UX design
  • Experience working on a cross-functional Salesforce implementation team desired but not required
In accordance with the contractual terms and conditions set by the customer, Steampunk is required to pre-screen candidates based on customer defined criteria to determine eligibility.
About steampunk

Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.


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