Vendor Strategy & Ops. Manager - Enterprise IT Infrastructure
Meta

Enterprise Engineering (EE), Facebook's internal IT organization is looking for an experienced, self-driven Vendor Strategy & Ops Manager who will be accountable for leading the vendor strategy and relationships with EE's strategic IT infrastructure vendors. This role requires someone with hands-on experience in developing vendor strategy for IT infrastructure (compute, storage, networking), negotiations with OEMs/resellers and managing a holistic relationship with a wide array of vendors in this space.This role is expected to drive value for EE through vendor relationships (e.g. product roadmap influence, cost leverage, performance improvements, innovation, escalation management) and extensive cross-functional collaboration to implement vendor related efficiency initiatives.

Vendor Strategy & Ops. Manager - Enterprise IT Infrastructure Responsibilities:

• Design and implement vendor programs (e.g. performance improvements, new technology introductions) in close collaboration with Enterprise Infrastructure and Security team
• End-to-end ownership of non-operational (e.g. financial, risk, relationship, performance escalations, compliance, vendor driven innovation) management of top tier vendors within enterprise IT infrastructure categories
• Uplevel existing vendor relationships to ensure alignment on strategic goals, influence product roadmaps, establish leadership engagement and manage escalated issues
• Lead and influence vendor selection decisions (e.g. RFPs), pricing models, and negotiations to further mature EE's vendor landscape and engagements
• Develop and execute EE level performance scorecards for top tier vendors to drive continuous improvements and ensure vendor decisions/strategy aligns with vendor's performance track record

Minimum Qualifications:

• Bachelor's degree in a directly related field, or equivalent practical experience.
• 7+ years experience managing relationships with large Enterprise IT Hardware OEMs and VARs
• 5+ years of enterprise technology procurement and contract negotiations experience with OEMs (e.g. Dell, Cisco, Juniper) and resellers for enterprise-grade server, rack and network hardware
• Experience working in a fast paced environment and in a role that requires influencing across different levels in the organization (internal and vendors)
• Proven knowledge of key contract language and terms and proven understanding of structuring and drafting various contracts including MSA, MPA, maintenance agreements and Service orders

Preferred Qualifications:

• 5+ years experience supporting CIO orgs as a management/technology consultant
• IT team leadership experience
• Technology contract analysis and negotiations experience
• Deep understanding of vendor landscape, and vendor's profitability levers, operating model, account management practices and product roadmapping process

About Meta: